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02.01.2008 at 12:11PM PST, ID: 23130692
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Program locks up within Citrix - Please help...

Asked by orlandotommy in Citrix

Tags: Citrix, Metaframe / Access Essentials, 4

We are running Citrix Presentation Server on its own dedicated machine.  It has plenty of RAM and its a fairly quick machine with a couple XEON processors.
Problem is when users connect remotely they can run all apps fine, but when they try to run ACT 2007 Premium it works for many but some users, both of which have brand new laptops and a fast connection it locks up on, completly freezes.
The users on the LAN never have a issue with ACT freezing up.  Is there a setting within Citrix that may prevent this from happening?
I have legacy audio turned off and color depth is at 16bit with the application set to maximize upon launch.

Any help would be apprecaited.
Thanks,
Tommy

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[+][-]02.01.2008 at 12:18PM PST, ID: 20800238

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[+][-]02.01.2008 at 01:51PM PST, ID: 20801102

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[+][-]02.01.2008 at 03:22PM PST, ID: 20801758

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[+][-]02.01.2008 at 03:23PM PST, ID: 20801764

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[+][-]02.04.2008 at 12:19PM PST, ID: 20817601

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[+][-]02.06.2008 at 08:15PM PST, ID: 20838203

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About this solution

Zone: Citrix
Tags: Citrix, Metaframe / Access Essentials, 4
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Solution Provided By: orlandotommy
Participating Experts: 2
Solution Grade: A
 
 
 
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20080716-EE-VQP-32 / EE_QW_2_20070628