July 24, 2008 02:20pm pdt

1. croberds 155,300
2. BLipman 146,828
3. CarlWebs... 52,710
4. mgcIT 38,359
5. JaredJ1 30,895
6. tsmvp 30,061
7. LKaushal 27,075
8. oBdA 27,005
9. AdamBNYC 25,375
10. mpfister 20,205
11. ET0000 20,200
12. ScooterA... 17,175
13. dphantom 13,385
14. GregMos... 11,518
15. chrisnew... 10,870

1. mgcIT 597,581
2. BLipman 362,680
3. chrisnew... 176,458
4. croberds 155,300
5. ITDharam 130,426
6. ET0000 129,697
7. CarlWebs... 129,003
8. oBdA 101,258
9. AdamBNYC 76,074
10. gsgi 75,983
11. thegordo 74,934
12. tsmvp 60,786
13. mpfister 59,104
14. ScooterA... 57,511
15. nprignano 52,729

02.20.2008 at 09:55AM PST, ID: 23178470

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7.0

Slow Accessing Network Drive via Citrix

Zone: Citrix

Tags: Citrix, Presentation Server

Over at the main office there are 5 citrix servers in a farm that outside users can connect to. The main office has a domain and owns the forest. I am part of the forest but have my own domain. The citrix servers are located in the main office domain. My users connect to the citrix server via website url and log in with their username/password which is on my domain. The TS profile is pointed to the main office domain and it stored on their location in the "terminal serverce user profile path section of the AD user object" \\mainofficeserver\share\username
The termina services home folder is stored on my domain and my servers \\myoffice\share\username and mapped to letter "H"

What has been happening for the last couple of weeks is that when users log into the citrix environment and open a published application "desktop" and then go to their "H" drive (the network drive that points back to my domain and my server) it takes about 30-33 seconds for the folder to open and for the contents to show up. After that if a user opens another folder it takes the same 30-33 seconds for the contents of that folder to show up. Email via Outlook is the same way. Its slow to open and slow to open attachments.

The only change that the main office can remember is that they added a server to the citrix farm. Another thing to note is the fact that only my users are slow navigating the network folders, users at the main office on the main domain are not slow and are fine. So it apears to be a slowness issue somewhere between the main office and my office. Nothing else is slow and the offices are connected via fiber.

Any suggestions are appriciated.

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Question Stats

Zone: Software

Question Asked By: vmamedov

Solution Provided By: croberds

Participating Experts: 1

Solution Grade: B

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