- For individual users
- Instant access to solutions
- Ask your tech questions
- Start your 30-day Free Trial
Main Topics
Browse All TopicsHello everyone! My citrix users now get an error message within outlook 2007 saying: Microsoft Office Outlook cannot provide form scripting support. This feature is not available. For more information, contact your system administrator.
This started after we upgraded to Office 2007. I've tried a a few fixes on the server but the users still get this error. I can easily reproduced by clicing the "spam" folder (part of Trend Micro's Scan mail). Trend Micro reports to re-install office 2007 selecting all options and scripting to "run all from my computer" then to make sure the outlvbs.dll is within the registry directory of:
HKEY_LOCAL_MACHINE\SOFTWAR
Making sure this file and path are valid. Neither are there (in the directory or the registry).
(this is from Trend Micros support site: http://esupport.trendmicro
Have anyone else had this problem?
Thank you so much!
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
Business Accounts
Answer for Membership
by: jbishop2446bPosted on 2008-03-10 at 11:06:51ID: 21088685
I found the fix: Just import that into the registry :) (make sure you copy the outlvbs.dll file from a working pc to the directory on the troubled machine).
RE\Microso ft\Windows \CurrentVe rsion\Inst aller\User Data\S-1-5 -18\Compon ents\D5F66 2842F9AB9B 43AC 8199855FE5B0C] 0F01FEC"=" C:\\Progra m Files\\Microsoft Office\\Office12\\OUTLVBS. DLL"
[HKEY_LOCAL_MACHINE\SOFTWA
"0000210903000000000000000