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03.24.2008 at 09:06AM PDT, ID: 23264390
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Problems configuring SSL Relay with Presentataion server 4.5

Asked by TPBPIT in Citrix

Tags: Citrix, Presentation Server, 4.5, SSL Relay error: The supplied credentials could not be validated.

I cannot get SSL Relay to work right.  I'm hoping someone can lend some guidance.

I have WI set up on a 2003 box, and PS 4.5 on another (the PS box also contains SSL Relay).  Eventually the WI will reside in a DMZ, but for setup/troubleshooting reasons, I have them both internally now.  I have installed the server certificate on the PS 4.5 box, using the SSL Relay Autoconfig tool.  It appears to have installed properly.  I have also installed the root certificate on the WI box using the web interface.  In SSL Relay, I have adjusted the SSL Relay listening port to 444.  However, when I open the Access Management Console and navigate to my site, and then to Manage Server Farms, and change the ssettings so the servers communicate via SSL Relay on port 444, I cannot log in via the web interface.  I can view the login page fine, but when I enter my user/pass/domain credentials, I get the following error message.

The supplied credentials could not be validated. Either they are incorrect, or there is a problem with the authentication system. Try again, or contact your help desk or system administrator for help.

And here are a couple of entries in the applications log on the WI server:
1.)  An error occurred while attempting to make a connection with the SSL Relay: "brcitrix-a.tp.tpbp.com:444". Please make sure that there is an SSL Relay running and that it is listening on a valid port. The name contained in the server certificate that the SSL Relay is configured to must match exactly the name of the server to which the connection was attempted.  This message was reported from the XML Service at address "ssl://brcitrix-a.tp.tpbp.com:444 (http: 80)/scripts/wpnbr.dll".  This XML Service could not be contacted and will be temporarily removed from the list of active services. [Log ID: 55f0422a]

2.)  An error occurred while attempting to make a connection with the SSL Relay: "brcitrix-b.tp.tpbp.com:444". Please make sure that there is an SSL Relay running and that it is listening on a valid port. The name contained in the server certificate that the SSL Relay is configured to must match exactly the name of the server to which the connection was attempted.  This message was reported from the XML Service at address "ssl://brcitrix-b.tp.tpbp.com:444 (http: 80)/scripts/wpnbr.dll".  This XML Service could not be contacted and will be temporarily removed from the list of active services. [Log ID: 9717e1e0]

3.)  All of the configured XML Services for farm "TPBP" failed to respond to this XML transaction. [Log ID: 8152976a]

And, again, if I go to Access Manager Console and se the Itransprtation type back to HTTP from SSL Relay, all works fine.  I'm very ignorant with Citrix, and would greatly appreciate the assistance.  If anyone can help, it would be greatly appreciated.

Thank you,

BrandonStart Free Trial
[+][-]03.25.2008 at 08:01PM PDT, ID: 21208582

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[+][-]03.26.2008 at 06:22AM PDT, ID: 21211275

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[+][-]03.26.2008 at 08:12PM PDT, ID: 21218243

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[+][-]03.27.2008 at 11:36AM PDT, ID: 21224469

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[+][-]03.28.2008 at 08:34AM PDT, ID: 21231323

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[+][-]03.28.2008 at 08:41AM PDT, ID: 21231370

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About this solution

Zone: Citrix
Tags: Citrix, Presentation Server, 4.5, SSL Relay error: The supplied credentials could not be validated.
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Solution Provided By: BLipman
Participating Experts: 1
Solution Grade: A
 
 
 
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