I have been banging my head on a wall with this one so any help is appreciated.
I have a Percon PT 2000 bar code scanner. We have software that does dispatching and inventory that is designed to use only this specific scanner. This scanner has its own memory, it is designed to scan a number of items and then it docks to a PC--it connects via a serial cable--you click an import button in the software, and it imports the Part # and Quantity into the software. This all works fine in our home office which does not use citrix.
I have also gotten this to work via an RDP session, I did have to be sure the "Connect Automatically...." to the Serial devices was checked in the RDP Options of the client.
In Citrix the first item and it's quantity get sent over. Then I just get a transmit error--but it should be noted that this error is in what almost looks like a hyperterminal box that the scanner uses. I get no errors in citrix or the inventory software. The scanner has some test software that you can use called PTFER which just sends the scanned items over to a text file. I get the same results there, RDP works fine, Citrix, first line comes through (i.e. xxxxxxxx, 12) and then the transmit error.
I set up the com redirection in Citrix and TS, and I have run net use com1: \\client\com1: from a command prompt. If I type in net use it shows the com is mapped correctly. I have also examined CTX384590
http://support.citrix.com/article/CTX384590 with no luck. I did add the info into Wfclient.ini file that was recommended there with no luck. I left the settings (CommPollWaitMin=0, etc) at the default that was recommended, not sure if I should try changes.
I have already tried troubleshooting this with the makers of the scanner (PT2000) and they say it is set up correctly from what they can tell.
I have Citrix PS 4.5 Enterprise on Win 2K3 servers.
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