We are trying to get Citrix Presentation Server up and running in development. We are running into problems, however, with the Secure Gateway / SSL Server. We have all three components (Presentation Server, Secure Gateway, SSL Relay Agent) installed and running on the same physical server. Our understanding is that all three can indeed reside on the same box (
http://support.citrix.com/article/CTX106748).
We found a hotfix that appeared to address this problem (
http://support.citrix.com/article/CTX114059) but it didn't.
The citrix server is up and running - except for the SSL portion. The Secure Gateway service is not starting. Can anyone provide any help?
CONFIGURATION
Windows Server 2003
IIS 6.0 (SSL is using port 444)
.NET Framework 2.0
Citrix Presentation Server 4.5 - Enterprise Edition
Citrix Secure Gateway (version 3.0.1) - using port 443
Citrix SSL Relay Agent - using port 442
(all components reside on the same server)
PROBLEM DESCRIPTION
-Secure Gateway does not start successfully
-The web interface is running and is accessible across the internet.
-Users can log-in to the web interface and can see all packaged Apps.
-When we attempt to run the apps, however, we get a message stating "Cannot connect to the Citrix MetaFrame server. The Citrix SSL server you have selected is not accepting connections."
Secure Gateway Configuration File:
Version = 3.0.1
Computer NetBIOS Name: TESTSERVER
Configuration captured on: 5/27/2008 11:30:42 AM
--------------------------
----------
----------
--
Secure Gateway Global Settings
--------------------------
----
Version = 3.0.1
Product secured = MetaFrame Presentation Server only
Logging level = 2 (Warning, errors and fatal events)
Client connection timeout = 100 seconds
Maximum concurrent connections = 250
Certificate FQDN = testserver.ourdomain.com
Interfaces
----------
All interfaces (0.0.0.0 : 443)
--------------------------
----
Protocol = SSL, TLS
Cipher suites = ALL
Secured = Yes
HTTP = No
ICA = Yes
SOCKS = Yes
Gateway Client = No
LoadBalancerIPs = None defined
Web Interface
-------------
FQDN = testserver.ourdomain.com
Port = 80
Secured = No
Protocol = SSL, TLS
Cipher suites = ALL
Access mode = Indirect
Tested OK
Authority Servers
-----------------
ID = STA029C429780D0
--------------------
FQDN = testserver.ourdomain.com
Port = 80
Path = /Scripts/CtxSTA.dll
Type = STA
Secured = No
Protocol = SSL, TLS
Cipher suites = ALL
Tested OK
Certificate Check
-----------------
FQDN = testserver.ourdomain.com
This certificate is currently valid.
EOF
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