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August 29, 2008 03:24pm pdt
 
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Latency Issues with Citrix Presentation Server Desktop

Tags: Citrix, Presentation Server, 4.5, Latency Issues
I have a single server in a domain running Presentation Server 4.5.  It is used mostly for attorneys working away from then office and 2 employees who live out of state and work full time in Citrix.  I have 1 other user, a law clerk, who uses Citrix Desktop within the local network (laptop he is using cannot handle the apps they use).

Everything seems to work great for the 2 remote users who are working in Citrix full time until the 1 local user connects.  Once he is connected and working, the remote users experience significant latency issues, especially in MS Office apps.  Just to run a test, I configured the server for Terminal Server access as well.  If the local users is at the office working in Citrix, the remote users have lateny issues.  HOWEVER, if the remote users switch to RDP, it works flawlessly, no matter who is logged in.

I can't and don't want to leave RDP open as an option and would like some suggestions on what could cause 1 user logged in to almost kill the sessions of the other users.  The local user is not running anything special or different that anyone else.  Server is a ver beefy dual quad core Xeon with 4 GB ram and plenty of drive space.
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Question Stats
Zone: Software
Question Asked By: timbone101
Solution Provided By: timbone101
Participating Experts: 2
Solution Grade: A
Views: 33
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