Question

Internet Explorer will not automatically open Citrix .ICA files for the web client

Asked by: gbecerra

When I click a link with an .ica file behind it, I get no option to Open or Launch the file, just Save and Cancel. I cant fix it.

SO: Windows XP Sp2

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Asked On
2008-11-25 at 07:09:03ID23934151
Tags

Citrix

,

Citrix Metaframe

,

4

Topics

Citrix

,

Windows XP Operating System

,

Windows 2003 Server

Participating Experts
3
Points
125
Comments
22

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Answers

 

by: MikeKanePosted on 2008-11-25 at 07:15:02ID: 23035125

Thought #1)  Does this Machine have a Citrix client installed?    
Thought #2) If it does, just remove and reinstall.    



 

by: gbecerraPosted on 2008-11-25 at 07:24:20ID: 23035191

I have installed Citrix Client.
I have reinstall citrix client 2 times.

 

by: MikeKanePosted on 2008-11-25 at 08:14:40ID: 23035603

Did you install the web component along with the client since this is used on IE?  

 

by: gbecerraPosted on 2008-11-25 at 09:26:38ID: 23036232

yes i install this client: ica32pkg.msi and ica32web.msi

 

by: gbecerraPosted on 2008-11-25 at 15:15:10ID: 23038516

Its ok? i reinstall that clients, but without open IE and i restart the computer but i cant open .ica with IE directly only can i open save the .ica and click open when finish download.

 

by: MikeKanePosted on 2008-11-26 at 06:54:02ID: 23042418

Check to see if the web site you re running the .ica from is restricted from running activeX.    

Try adding the web site as a TRUSTED site in your Internet explorer, TOOLS - INTERNET OPTIONS - SECURITY - click Trusted - Click Sites button, now add the URL with the link to this list of trusted sites.    

After its added, try the link again.  

 

by: gbecerraPosted on 2008-11-26 at 09:03:26ID: 23043682

I add as Trusted Site and i check all ActiveX controls are Enabled for trusted site. I try again and only can save the .ica file to open.

 

by: gbecerraPosted on 2008-11-27 at 14:54:59ID: 23052499

I test too with Microsoft Easy Assist extensions and its the same, just Save and Cancel.

 

by: MikeKanePosted on 2008-11-28 at 10:14:08ID: 23056810

3 Suggestions then:

#1
Try issuing this command:
              wfica32.exe /setup  
That will reregister the app with the browser.   Now test


#2
Save the ICA file to disk.  Close IE.     Right click the file and select "Open With", "Choose Program".   From the list of applications, select "Citrix ICA Client Engine (Win32)".    Tick the box that says "Always use the selected program to open this kind of file".  Now test



#3
If that fails, try deleting the file:
               c:\Program Files\Internet Explorer\PLUGINS\npican.dll
and remove the following registry entry:
               HKLM\SOFTWARE\Microsoft\Internet Explorer\Plugins\Extension\.ica
then use the same command from above
              wfica32.exe /setup
Now test.  





 

by: gbecerraPosted on 2008-12-01 at 06:15:17ID: 23068530

Thanks, but no have good results, i verify in Plugins Directory of Internet Explorer and is clear, no have plugins archives. I verify .ica extension in registry but its not maked that extension. I run wfica32.exe /setup and verifiy plugins and its clear too and no have .ica in this entry of registry.

 

by: MikeKanePosted on 2008-12-01 at 07:26:48ID: 23069250

If you do not have an association setup for .ica and IE will not handle that extension, then make sure you have the citrix client for web installed...  otherwise, IE will not know what to do with the file type.

 

by: gbecerraPosted on 2008-12-01 at 15:29:22ID: 23073494

sorry, yes i have association .ica, only can save and cancel when click on icon of any application of citrix. When i save i press Open and its all ok, but my problem i need download to open when in others pcs with only click on icon of application i can open.

 

by: MikeKanePosted on 2008-12-02 at 05:54:49ID: 23076797

Did you try this suggestion:
#2
Save the ICA file to disk.  Close IE.     Right click the file and select "Open With", "Choose Program".   From the list of applications, select "Citrix ICA Client Engine (Win32)".    Tick the box that says "Always use the selected program to open this kind of file".  Now test

 

by: gbecerraPosted on 2009-01-15 at 19:25:31ID: 23390101

Sorry, for the time i have a problem with suscription. Well i known now the problem is with a GPO because others colleagues have the same problem. But i don't known what is the GPO to block this.

 

by: gbecerraPosted on 2009-01-22 at 03:52:22ID: 23438430

i Can't open file when i download from IE . To open a file i need find the file downloaded and execute.

 

by: BLipmanPosted on 2009-01-22 at 11:29:07ID: 23442647

If you suspect GPO and can't figure it out, try this: document your GPO settings (use Group Policy Management console and you can get a screen shot of the settings).  Then, once you have documented the settings of all of the GPOs your problem user has applied to it, create a test user and a test OU, apply a test GPO and apply your settings one by one until you find the setting.  At this point you have identified your issue so all that remains is the ugly, time consuming process of figuring out exactly what setting is hosing you.  

 

by: gbecerraPosted on 2009-01-23 at 07:43:51ID: 31520110

I find the GPO.

 

by: BLipmanPosted on 2009-01-23 at 08:15:57ID: 23450244

What was the Policy Object that was messing with things?  Someone may run into your issue in the future and could benefit from knowing your resolution.  BTW, I am glad you figured it out!

 

by: jhornackPosted on 2009-04-26 at 12:40:31ID: 24237267

I am using VISTA with XENAPP but this should work for ALL OS's.

Change your file association to whatever you have installed i.e. XENAPP, Program Neighboorhood, etc.

Once you assign this, when you try and open in INTERNET EXPLORER you will now see a tick box that will say "Warn When Opening...."

Simply uncheck this and you should be all set.

20120131-EE-VQP-002

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