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wfica32.exe crashes when opening published Citrix applications
I have a workstation that is crashing when trying to open published applications through the web portal. The error is:
"Citrix ICA client engine (win32) has stopped" and then forces the program to end.
The programs that are published are Excel, Word, Outlook.
The problem occurs on only one workstation. The user can login from any other workstation (have tried others) and other users do not experience this problem. So I believe the problem is isolated on this one workstation.
The workstation is running MS Windows Vista Business (SP1)
and the errors in the App log look like:
Fault bucket 825924567, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0
Problem signature:
P1: WFICA32.EXE
P2: 10.200.2650.0
P3: 47abc03c
P4: x2rpclBH.dll
P5: 5079.900.0.0
P6: 48481704
P7: c0000005
P8: 00013322
P9:
P10:
Attached files:
C:\Users\myuser\AppData\Lo cal\Temp\W ER3033.tmp .version.t xt
These files may be available here:
C:\Users\myuser\AppData\Lo cal\Micros oft\Window s\WER\Repo rtArchive\ Report126c ac93
Faulting application WFICA32.EXE, version 10.200.2650.0, time stamp 0x47abc03c, faulting module x2rpclBH.dll, version 5079.900.0.0, time stamp 0x48481704, exception code 0xc0000005, fault offset 0x00013322, process id 0xc84, application start time 0x01c9607fc4b62691.
I have tried uninstalling and reinstalling the Citrix client.
I have updated IE and Windows.
I have updated the video drivers.
I have removed printer and reinstalled drivers.
I am not sure what could be causing the error since it is so generic, and I feel like all the usual items have been checked. What could be causing this crash?
Any help is greatly appreciated,
Thanks.
"Citrix ICA client engine (win32) has stopped" and then forces the program to end.
The programs that are published are Excel, Word, Outlook.
The problem occurs on only one workstation. The user can login from any other workstation (have tried others) and other users do not experience this problem. So I believe the problem is isolated on this one workstation.
The workstation is running MS Windows Vista Business (SP1)
and the errors in the App log look like:
Fault bucket 825924567, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0
Problem signature:
P1: WFICA32.EXE
P2: 10.200.2650.0
P3: 47abc03c
P4: x2rpclBH.dll
P5: 5079.900.0.0
P6: 48481704
P7: c0000005
P8: 00013322
P9:
P10:
Attached files:
C:\Users\myuser\AppData\Lo
These files may be available here:
C:\Users\myuser\AppData\Lo
Faulting application WFICA32.EXE, version 10.200.2650.0, time stamp 0x47abc03c, faulting module x2rpclBH.dll, version 5079.900.0.0, time stamp 0x48481704, exception code 0xc0000005, fault offset 0x00013322, process id 0xc84, application start time 0x01c9607fc4b62691.
I have tried uninstalling and reinstalling the Citrix client.
I have updated IE and Windows.
I have updated the video drivers.
I have removed printer and reinstalled drivers.
I am not sure what could be causing the error since it is so generic, and I feel like all the usual items have been checked. What could be causing this crash?
Any help is greatly appreciated,
Thanks.
ASKER CERTIFIED SOLUTION
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search for x2rpclBH.dll on the workstation and see where it's located. that may shed some light on what's causing it.
SOLUTION
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ASKER
Thank you very much. The answer was right under my nose.
There was a networked printer (that I hadn't touched previously) that was a driver pointing back to a server that had recently been taken offline. So the printer was pointing nowhere.
And, yes... it was a Global Xerox PCL 6 driver.
Thanks!
There was a networked printer (that I hadn't touched previously) that was a driver pointing back to a server that had recently been taken offline. So the printer was pointing nowhere.
And, yes... it was a Global Xerox PCL 6 driver.
Thanks!