Question

Macbooks in Citrix Presentation 4.5 environment

Asked by: Jay5990

Only read this top portion is you need to know what environment I'm in - question below
One domain controller/file server, two terminal servers/citrix servers, one exchange server.  All the servers are running windows server 2003 32bit, all the workstations are running windows xp pro.  Citirx is setup with a farm and applcations are published to users desktops.  It's setup so at anytime the users will connect to one of the terminal servers and they have a roaming terminal services profile for load balancing.  The option for concurrent connections is turned on so they can only connect with one session to save on citrix licenses.  

Question-
I have client for java enabled on the citrix web interface and I put a tick next to SSL\TLS under client for java properties.  Everything worked fine for a week until I rebooted all my servers after applying Microsoft updates.  Then I started having problems with the citrix IMA service.  All users were connecting to only one terminal server and the web interface was down.  Do you think this could have been caused by putting a tick next to SSL\TLS under the client for java properties.  I unchecked SSL\TLS and then fixed the problem with the citrix IMA service but I don't know if I check SSL\TLS again if I will have problems with the citrix IMA service again.  I need to connect to the citrix web interface on a macbook using safari.  Is there anything I need to do on my citrix servers before I check SSL\TLS again?  I was told this needed to be checked in order to use citrix web interface on a macbook with safari.

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-03-18 at 09:59:06ID24242464
Topics

Citrix

,

Apple Laptop

,

Mac OS 10.5 (Leopard)

Participating Experts
1
Points
500
Comments
4

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Citrix: SSL Error 61
    There is a person in my company that when he tries to connect to Citrix server he gets the message "SSL Error 6: You have not chosen to trust VeriSign Class 3 Secure Server CA, the issuer of the server security certificate, error number: 183." He is using a MacBook ...
  2. Macbooks in Citrix Presentation 4.5 environment
    My environment - one domain controller/file server, two terminal servers/citrix servers, one exchange server. All the servers are running windows server 2003 32bit, all the workstations are running windows xp pro. Citirx is setup with a farm and applcations are published to...
  3. Citrix Web Interface using macbook and safari
    I have client for java enabled and SSL/TLS checked under client for java properties. When I go to http://mail.domainname.com in safari on a macbook and log into citrix web interface all my published app icons come up and when I click on outlook it comes up. If I minimize ou...
  4. getting ssl error 61 with citrix and a mac
    i have a new macbook pro with the new leopard snow OS. i have citrix xen and when i go the the portal, it opens up and the published apps are shown. when i click on one, i get, "ssl error 61: you have not chosen to trust "network solutions certificate authority&quo...
  5. right click in citrix web from a mac
    hi all, how can a user perform a right click inside a citrix web session (actually sonic wall ssl-vpn) from a macbook. we have tried the ctrl key but this doesnt seem to work inside citrix. thanks gareth

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: nprignanoPosted on 2009-03-19 at 07:07:34ID: 23929572

There is no way possible for enabling/disabling SSL/TLS support on the client side can interfere with the IMA Service on the server.  Its just physically impossible.

The problem was caused by the updates, which unfortunately is quite normal for Citrix servers.... updates = problems in most cases,

 

by: Jay5990Posted on 2009-03-19 at 07:44:08ID: 23930049

nprignano,

That is very good to know thank you
Do I need to do anything on my citrix servers before I check SSL/TLS again?  Do I need to add certificates or anything like that or is it ok for me to check SSL/TLS?

 

by: nprignanoPosted on 2009-03-19 at 08:02:06ID: 23930293

I would refer to this link for complete details on setting up SSl/TLS in your environment:

http://support.citrix.com/proddocs/topic/xenapp/ica-configure-and-enable-for-ssl-and-tls.html

 

by: Jay5990Posted on 2009-03-19 at 08:10:28ID: 31559659

thank you!

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...