Recently when logging onto the presentation server or opening a citrix aplication you get the error message 'Citrix presentation server cannot contact the license server'
the presentation and license servers are differnt servers.
on the license server, 2 of 3 citrix services are running.
citrix License Management console is started
Citrix Licensing WMI is started
Attempting to start CitrixLicensing results in this message - the citrixlicesnsing service started then stopped, some services do this because they have no work to do.
cannot telnet to port 27000 on the license server which I belive is the port citrix uses for its licenses.
Below is the debug log from the license server.
Any help greatly appreciated.
11:19:41 (lmgrd) --------------------------
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11:19:41 (lmgrd) Please Note:
11:19:41 (lmgrd)
11:19:41 (lmgrd) This log is intended for debug purposes only.
11:19:41 (lmgrd) In order to capture accurate license
11:19:41 (lmgrd) usage data into an organized repository,
11:19:41 (lmgrd) please enable report logging. Use Macrovision's
11:19:41 (lmgrd) software license administration solution,
11:19:41 (lmgrd) FLEXnet Manager, to readily gain visibility
11:19:41 (lmgrd) into license usage data and to create
11:19:41 (lmgrd) insightful reports on critical information like
11:19:41 (lmgrd) license availability and usage. FLEXnet Manager
11:19:41 (lmgrd) can be fully automated to run these reports on
11:19:41 (lmgrd) schedule and can be used to track license
11:19:41 (lmgrd) servers and usage across a heterogeneous
11:19:41 (lmgrd) network of servers including Windows NT, Linux
11:19:41 (lmgrd) and UNIX. Contact Macrovision at
11:19:41 (lmgrd)
www.macrovision.com for more details on how to
11:19:41 (lmgrd) obtain an evaluation copy of FLEXnet Manager
11:19:41 (lmgrd) for your enterprise.
11:19:41 (lmgrd)
11:19:41 (lmgrd) --------------------------
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11:19:41 (lmgrd)
11:19:41 (lmgrd)
11:19:41 (lmgrd) pid 1012
11:19:41 (lmgrd) lmdown requests disabled
11:19:41 (lmgrd) ERROR: license files have conflicting port numbers
11:19:41 (lmgrd) 27000 and -1
11:19:41 (lmgrd) Please edit the license files so the port numbers
11:19:41 (lmgrd) on the SERVER line are identical.
11:19:41 (lmgrd) License files include: C:\Program Files\Citrix\Licensing\MyF
iles\citri
x_startup.
lic C:\Program Files\Citrix\Licensing\MyF
iles\licen
se_2009022
7111026.li
c
11:19:41 (lmgrd) Exiting