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9.3

Cloned PCs with Citrix Web Client (XenApp Web Plugin 11) will not reconnect to disconnected sessions

Asked by riverhosp in Citrix, XenServer, Plug Ins

Tags: Citrix, Clone, Ghost, XenApp, reconnect disconnected sessions

I have created a master image for 50 PCs (Fat clients using WI) we are to roll out for our new Citrix farm. I cloned them (Ghostcast) with the XenApp web plugin installed in the image, and SysPrep the image.  Added them to the domain and appropriate groups. The added Imprivata multi-user SSO, and an autologon to the domain. But when I set up my test environment with the cloned PCs, they will not properly reconnect to a disconnect or live active session (Steal the active live session). This works fine on the non-cloned machines.
Scenario - Hospital exam rooms
User logs onto WI in exam room 1, does some stuff.. Locks the PC (Windows/L)
User walks into exam room 2, logon to PC and open the Web Interface. Autologon happens, and SHOULD reconnect the active live session from room 1 (Steal the session) but doesn't. Get a new session on the server or a different server in the farm..
Or
User disconnects from Room 1 session leaving an inactive disconnected session
Walks into room 2, and opens WI and clicks app to connect, and inconsitantly reconnects session, or starts a new session..

There must be something in the registry, or some special SID or UID, or something, that the server is seeing or not seeing..  But I can not seem to nail this one. HELP!!
[+][-]09/17/09 11:36 AM, ID: 25359427Accepted Solution

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About this solution

Zones: Citrix, XenServer, Plug Ins
Tags: Citrix, Clone, Ghost, XenApp, reconnect disconnected sessions
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Solution Provided By: rimmena
Participating Experts: 1
Solution Grade: A
 
 
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