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7.8

Citrix local V: drive mapping slowness

Asked by msCCare in Citrix, Windows Networking

Tags: Citrix Secure Gateway, Windows Server 2003

Hi,

We are having a speed issue copying data "from" the local C: drive of a user (mapped as the V: drive) connected to Citrix via web interface using Citrix Secure Gateway. We have 2 citrix servers and the speed issue is only on one of them. The one that is having the problem is a virtual machine hosted on Hyper-V. The other server is a physical DL360 G5. Both servers are on the same subnet on gigabit switch. Internet connection is a T1.

Speed transfer rates to the DL360 G5 is 150 KB/sec.
Speed transfer rates to the VM is lower than 30 KB/sec.

Now this only happens when connecting through the web interface and opening up the published ICA application (going through Citrix Secure Gateway). If I connect to that web interface using the local IP address (also adding a DNS entry in my hosts file), I receive the same results.

It goes much quicker:
1) If i open a direct ICA connection to the server (using Citrix Program Neighborhood, using internal IP connected through VPN).
2) If i open an RDP connection to the server connecting my local drives and mapping \\tsclient\c (also connected through VPN)

This tells me that there is no network problem or issue with Hyper-V. It appears to be something specific with the web interface\secure gateway. And it is not an internet speed issue because it transfers to the DL380 very fast.

Here is what our environment looks like:
Citrix 4.5 build 3600 SP 2006.10 Hotfix Rollup Pack 4 (PSE450W2K3R04)

Assistance is appreciated.
[+][-]10/28/09 03:06 PM, ID: 25688830Expert Comment

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[+][-]10/29/09 07:39 AM, ID: 25694143Author Comment

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[+][-]10/29/09 07:48 AM, ID: 25694269Expert Comment

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[+][-]10/29/09 08:23 AM, ID: 25694699Author Comment

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[+][-]10/29/09 08:27 AM, ID: 25694758Expert Comment

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[+][-]10/29/09 08:41 AM, ID: 25694917Author Comment

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[+][-]10/29/09 08:47 AM, ID: 25694983Accepted Solution

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About this solution

Zones: Citrix, Windows Networking
Tags: Citrix Secure Gateway, Windows Server 2003
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Solution Provided By: oBdA
Participating Experts: 1
Solution Grade: A
 
 
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