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Shazad MirzaFlag for United Kingdom of Great Britain and Northern Ireland

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IMA Service

Hi

We have 8 servers in our citrix farm - 1 in particular keeps disconnecting and reconnecting after about1 minute, this is the log we see (filtered) in image attatchment
this expands to display :
Event Type:      Error
Event Source:      IMAService
Event Category:      None
Event ID:      3635
Computer:      INFPV-CIT07
Description:
The server running Citrix Presentation Server failed to connect to the data store. The database is down or there is a network failure. Error: IMA_RESULT_DBCONNECT_FAILURE  Indirect: 0  Server:   DSN file: C:\Program Files\Citrix\Independent Management Architecture\MF20.dsn

there are no issues to where the datastore is kept and no other servers have this issue

any help much appreciated as the disconnect even though tempoary knocks all our users out
Cit07.jpg
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Robin CM
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