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External Citrix Access giving the Protocoll Driver Error
Running environment we had power outage and everything came back up except for external access for remote users.
Internal citrix works fine. Working with Web Interface 5.4.
What services need to be running on the WI?
Internal citrix works fine. Working with Web Interface 5.4.
What services need to be running on the WI?
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Check your STA servers.
if you use Citrix Secure Gateway (CSG) check if no other service is using port 443.
especially if SCG and IIS running at the same server.
often admins use the IIS to create the request for the certificate used by the CSG.
This enables SSl for the IIS default webpage and bind port 443 to the IIS.
... mostly without notice, because the CSG is running this time and all works fine if the new cert is imported and used by the CSG.
But if the server restarts the IIS often starts faster than the CSG service ... the result: you see the app-icons (IIS:Port443 TCP) but are unable to start the session (no CSG:port443 TCP).