Do not use on any
shared computer
July 25, 2008 05:51pm pdt
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Attachment Details

PCAnywhere cant connect to PC from outside LAN

Tags: Symantec, PcAnywhere, 11
Hi. I installed PcAnywhere for our manager here months ago (before any questions about RD I would have went with that but PcAnywhere software was here when I arrived!) Anyway, I got it setup and working fine, until now.

When trying to connect "Unable to attach to device" is all that happens.

Troubleshooting so far:

- Got user to bring in their laptop and the PcA works fine on the LAN here. Suggests a firewall or routing problem of some sort yes.
- Disabled all firewalls on both the host and remote and tested from outside LAN, no luck, same error.
-Installed PcAnywhere on 2 different machines and tested outside the LAN, no luck so it means its not machine specific.
- I havent changed anything on the hardware firewall at all recently and when I checked the port settings and rules all seems fine.

Have I missed something or does it look as though I've a hardware firewall issue?

Its a static IP I'm connecting to.
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Question Stats
Zone: Software
Question Asked By: BGilhooley
Solution Provided By: nodramas
Participating Experts: 1
Solution Grade: A
Views: 0
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[+][-]Expert Comment by nodramas
Expert Comment by nodramas:

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[+][-]Author Comment by BGilhooley
Author Comment by BGilhooley:

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[+][-]Accepted Solution by nodramas
Accepted Solution by nodramas:

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[+][-]Author Comment by BGilhooley
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Comment by nodramas
Hi mate,
Did you solved your problem?
Anyway thanks for points
 
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Comment by BGilhooley
I totally removed the plague that is Norton 360 and it worked though I dont understnad why!
 
 
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