Question

Can I remotely restart a Logmein-controlled machine and be sure I can remotely log in again?

Asked by: swreck

I use Logmein regularly to remotely work on my home machine from various machines when traveling. The app I use most is Outlook, especially when I need to work on and send files on the remote system. Unfortunately, Outlook has hit a snag (for some reason, it hangs when I let Outlook automatically insert more than one email from my address book, but that's another question).  I know that if I kill the process completely, it can come back--albeit after a long "Checking folders because Outlook wasn't stopped normally" message. But in this case, when I kill the process (actually two processes), it keeps coming back. And with that apparently bad process going, Outlook cannot restart. So I then killed the all the processes for other apps that I think talk to Outlook (WinCE sync, etc.), but it doesn't help. The Outlook process comes back on its own after 10 seconds or so.

So now I think it is time to reboot the remote machine. HOWEVER, does this work? I've always been logged in to the remote machine before beginning my travels. Does the remote "answer" side of Logmein need to startup only when I log in or does it start up automatically BEFORE anyone on the remote side logs in? I have this fear that I'll successfully reboot the remote system and then lose remote contact until I get home and log in.

Assuming I CAN do a restart and then get back in all remotely, should I use the restart functions inside of Logmein or just do a normal restart under the Start menu of the remote machine?  Thanks.

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Asked On
2007-12-27 at 10:25:43ID23045321
Tags

logmein

,

reboot

,

restart

Topics

Remote Access Software

,

System Utilities

Participating Experts
2
Points
100
Comments
7

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Answers

 

by: dianthonymPosted on 2007-12-27 at 10:27:46ID: 20535888

I always do a normal start the restart and everything comes backup fine

 

by: JeffSturgeon2002Posted on 2007-12-27 at 10:30:13ID: 20535917

I know for fact when I use gotomypc and use the standard restart on the host machine, I get disconnected temporarily until the system re-boots. I am then able to re-connect with no issue..... not sure if logmein has this same features, but its a strong possibility it does.

 

by: dianthonymPosted on 2007-12-27 at 10:32:39ID: 20535932

It does disconnect you wihile it reboots however once it comes back up you will be able to log in again

 

by: swreckPosted on 2007-12-27 at 10:35:29ID: 20535964

Dianthonym,
When have done this restart, do you use the remote machine's Start>>Restart or do you use one of the buttons in Logmein, such as: Preferences>>Reboot Options>>Normal Reboot.

Thanks, Swreck

 

by: JeffSturgeon2002Posted on 2007-12-27 at 10:36:39ID: 20535976

remote machines Start >> Restart.

 

by: dianthonymPosted on 2007-12-27 at 10:37:32ID: 20535981

Yeah I use the remote machines Start>> Restart

 

by: swreckPosted on 2007-12-27 at 10:45:30ID: 31417470

Thanks for the quick reply.

20120131-EE-VQP-002

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