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01.29.2008 at 02:44AM PST, ID: 23118849
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Problem with Remote assistance

Asked by CRB1609 in Remote Access Software, Remote Desktop/Terminal Services

Tags: MS, Remote Assistance, XP

I am having trouble with a client I cannot connect to in response to a request for Remote Assistance.  I cannot connect in a request sent to the client, either.  It keeps saying that it cannot connect because the remote host name could not be resolved.  I have many successful Remote Assistance sessions with other clients.
I have asked a similar question and tried the advice which was to edt the IP address in the request file, but that makes no difference.  So, I'm looking for any advice on what the problem coule be, other than that.
Thanks in advance.Start Free Trial
[+][-]01.29.2008 at 03:33AM PST, ID: 20766878

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[+][-]01.29.2008 at 02:30PM PST, ID: 20773033

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[+][-]01.29.2008 at 02:55PM PST, ID: 20773226

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About this solution

Zones: Remote Access Software, Remote Desktop/Terminal Services
Tags: MS, Remote Assistance, XP
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Solution Provided By: AJermo
Participating Experts: 1
Solution Grade: A
 
 
[+][-]01.29.2008 at 03:03PM PST, ID: 20773274

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