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9.6

My Remote Desktop stopped working -- how to fix?

Asked by JediBecker in Remote Access Software, Remote Desktop/Terminal Services, Windows XP Operating System

Tags: Microsoft, Remote Desktop

I've used Remote Desktop to connect to my work machine for years.  As of two days ago, it stopped working.  To be more specific, when I try to connect to it now, I click the "Connect" button, and then nothing happens.  No error message.  No "failure to connect."  It just doesn't do anything.

Some relevant facts:
- This is all on our work network (both via VPN and when I'm in the office)
- I can remote desktop successfully to many other machines in the office
- I did just recently install LogMeIn on the computer, but it did work after that for a few days.
- I have LogMeIn disabled at this point, just to be sure, though.
- I did just install XP SP3, but it worked after that for awhile.

My problem is I can't think of how to debug this.  There is nothing in the event logs.  There seems to be no verbose or debug mode for mstsc.exe.  I'm stuck.

Any ideas?

Thanks,
-Dave
[+][-]05/29/08 02:31 PM, ID: 21673465Author Comment

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[+][-]05/29/08 04:21 PM, ID: 21674137Accepted Solution

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About this solution

Zones: Remote Access Software, Remote Desktop/Terminal Services, Windows XP Operating System
Tags: Microsoft, Remote Desktop
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Solution Provided By: SysExpert
Participating Experts: 5
Solution Grade: A
 
[+][-]05/29/08 04:25 PM, ID: 21674157Expert Comment

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[+][-]05/30/08 09:21 AM, ID: 21679204Author Comment

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