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10.03.2008 at 04:55PM PDT, ID: 23786727
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9.0

Remote Desktop Connections not disconnecting all the way...

Asked by tacomarose in Remote Desktop/Terminal Services, Windows 2003 Server

I am having a similar problem as WolfManBN25 in case ID#: 22761624.
I have several people who terminal serve onto a server.  They do this several times a day - and not necessarily from the same computer.  Sometimes it can be a thin client and other times it is a desktop PC.  I was receiving Event ID 1517 all over the place.  Also, sometimes when the person tries to log back in all they receive is a blue screen - no login.  I would have to go into the Terminal Services Manager and reset their account.
So, anyway, I have installed UPHClean.  It got rid of the 1517 errors and now I recieve the UPHClean Info 1401 that look like this:  
The following handles in user profile hive DOMAIN\username (S-1-5-21-153723871-2679035580-3975090593-1611) have been remapped because they Rtvscan.exe (2384)
HKCU\Software\Symantec\Symantec Endpoint Protection\AV\Custom Tasks (0xb8c)

Problem is - I still have users getting locked up w/ the blank screen and no login, so I still have to reset the account.  

Any ideas how to get this to stop?  
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[+][-]10.04.2008 at 02:52AM PDT, ID: 22640129

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About this solution

Zones: Remote Desktop/Terminal Services, Windows 2003 Server
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Solution Provided By: ChiefIT
Participating Experts: 1
Solution Grade: B
 
 
[+][-]10.06.2008 at 03:18PM PDT, ID: 22654920

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[+][-]10.06.2008 at 07:15PM PDT, ID: 22656173

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