Advertisement

12.05.2007 at 09:01AM PST, ID: 23003571
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

8.0

SafeNet SoftRemote 10.7.2 (Build 12) VPN Client: not starting "SafeNet Virtual Adapter" when connecting to VPN tunnel

Asked by Swamp_Thing in Virtual Private Networking (VPN), IPSec Security Protocol

Tags: , , ,

At my work we load a Netscreen Remote application on the laptops of our remote users so they can connect to our VPN tunnel to our network and access network resources.  Just recently I built a laptop for a user to replace their older, slower laptop.  I installed the VPN client on the laptop and added the security policy like I've done on tons of other laptops.  I shipped the laptop out to her and when she got it she powered it on, right-clicked on the Netscreen-Remote icon on the task tray and selected Activate Security Policy.  She then right-clicked on the icon again, selected Connect and then My Connections\Goldline (Goldline is the name of our company).  The application then asks for the user's username and password which you enter in and then a message appears saying "You are now connected to My Connections\Goldline".  However, at this time there should also be a "SafeNet Virtual Adapter" connection icon that pops up in the task tray but it doesn't.  On her old laptop everything works fine...Start Free Trial
[+][-]12.09.2007 at 09:02PM PST, ID: 20439651

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]12.28.2007 at 05:39AM PST, ID: 20541557

View this solution now by starting your 7-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: Virtual Private Networking (VPN), IPSec Security Protocol
Tags: safenet, softremote, adapter, virtual
Sign Up Now!
Solution Provided By: Swamp_Thing
Participating Experts: 1
Solution Grade: A
 
 
[+][-]12.28.2007 at 07:12AM PST, ID: 20542300

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
 
Loading Advertisement...
20081112-EE-VQP-42 / EE_QW_2_20070628