Link to home
Start Free TrialLog in
Avatar of asc-secon
asc-secon

asked on

Cisco VPN Client 5 Connection Problems

I installed the newest Cisco VPN Client (5.0.01.0600) on a PC with Vista.
if I want to connect to our Cisco VPN i get the Message:
Secure VPN Connection terminated by the Client.
Reason 412: the remote peer is no longer responding

If I try to connect to a other VPN peer its wprking --< no Problems with local firewalls

On my WinXP maschine i can connect to this peer without Problems (VPN Client 4.6xxx) --> VPN peer is working

I think it's a Problem with the new Version of the VPN Client. But i have to Use Version 5 to run with VIsta.
Avatar of Freya28
Freya28
Flag of United States of America image

int he vpn client click on LOG and enable logging , the click on log again and click on loggin window.  try to connect now and see what the log tells you.  usually when you receive that message it is a problem with the group user and/or password, if you are using group authentication instead of certificates.  it could also be a corrupt install of the vpn client, primarily its network virtual adapter. uninstalling and reinstalling might clear it up if it is not the group user and/or password issue
Avatar of asc-secon
asc-secon

ASKER

I tried to Update the Client on the XP machine too.
now I have the same Problem there.

i post the Log now:
Cisco Systems VPN Client Version 5.0.01.0600
Copyright (C) 1998-2007 Cisco Systems, Inc. All Rights Reserved.
Client Type(s): Windows, WinNT
Running on: 5.1.2600 Service Pack 2
Config file directory: C:\Programme\Cisco Systems\VPN Client\
 
Cisco Systems VPN Client Version 5.0.01.0600
Copyright (C) 1998-2007 Cisco Systems, Inc. All Rights Reserved.
Client Type(s): Windows, WinNT
Running on: 5.1.2600 Service Pack 2
Config file directory: C:\Programme\Cisco Systems\VPN Client\
 
1      21:10:28.562  12/06/07  Sev=Info/4	CM/0x63100002
Begin connection process
 
2      21:10:28.593  12/06/07  Sev=Info/4	CM/0x63100004
Establish secure connection
 
3      21:10:28.609  12/06/07  Sev=Info/4	CM/0x63100024
Attempt connection with server "ip of my vpn peer0"
 
4      21:10:28.625  12/06/07  Sev=Info/6	IKE/0x6300003B
Attempting to establish a connection with ip of my vpn peer0.
 
5      21:10:28.640  12/06/07  Sev=Info/4	IKE/0x63000013
SENDING >>> ISAKMP OAK AG (SA, KE, NON, ID, VID(Xauth), VID(dpd), VID(Frag), VID(Nat-T), VID(Unity)) to ip of my vpn peer0
 
6      21:10:28.687  12/06/07  Sev=Info/4	IPSEC/0x63700008
IPSec driver successfully started
 
7      21:10:28.687  12/06/07  Sev=Info/4	IPSEC/0x63700014
Deleted all keys
 
8      21:10:33.671  12/06/07  Sev=Info/4	IKE/0x63000021
Retransmitting last packet!
 
9      21:10:33.671  12/06/07  Sev=Info/4	IKE/0x63000013
SENDING >>> ISAKMP OAK AG (Retransmission) to ip of my vpn peer0
 
10     21:10:38.671  12/06/07  Sev=Info/4	IKE/0x63000021
Retransmitting last packet!
 
11     21:10:38.671  12/06/07  Sev=Info/4	IKE/0x63000013
SENDING >>> ISAKMP OAK AG (Retransmission) to ip of my vpn peer0
 
12     21:10:43.671  12/06/07  Sev=Info/4	IKE/0x63000021
Retransmitting last packet!
 
13     21:10:43.671  12/06/07  Sev=Info/4	IKE/0x63000013
SENDING >>> ISAKMP OAK AG (Retransmission) to ip of my vpn peer0
 
14     21:10:48.671  12/06/07  Sev=Info/4	IKE/0x63000017
Marking IKE SA for deletion  (I_Cookie=C90DFDB763FD767D R_Cookie=0000000000000000) reason = DEL_REASON_PEER_NOT_RESPONDING
 
15     21:10:49.171  12/06/07  Sev=Info/4	IKE/0x6300004B
Discarding IKE SA negotiation (I_Cookie=C90DFDB763FD767D R_Cookie=0000000000000000) reason = DEL_REASON_PEER_NOT_RESPONDING
 
16     21:10:49.171  12/06/07  Sev=Info/4	CM/0x63100014
Unable to establish Phase 1 SA with server "ip of my vpn peer0" because of "DEL_REASON_PEER_NOT_RESPONDING"
 
17     21:10:49.171  12/06/07  Sev=Info/5	CM/0x63100025
Initializing CVPNDrv
 
18     21:10:49.218  12/06/07  Sev=Info/6	CM/0x63100046
Set tunnel established flag in registry to 0.
 
19     21:10:49.218  12/06/07  Sev=Info/4	IKE/0x63000001
IKE received signal to terminate VPN connection
 
20     21:10:49.234  12/06/07  Sev=Info/4	IPSEC/0x63700014
Deleted all keys
 
21     21:10:49.234  12/06/07  Sev=Info/4	IPSEC/0x63700014
Deleted all keys
 
22     21:10:49.234  12/06/07  Sev=Info/4	IPSEC/0x63700014
Deleted all keys
 
23     21:10:49.234  12/06/07  Sev=Info/4	IPSEC/0x6370000A
IPSec driver successfully stopped

Open in new window

i have the Problem now on 3 PC's
one with XP and two with Vista.
on the XP maschine it worked with VPN Client Version Version 4.xxx
it looks like something is configured incorrectly phase 1

Unable to establish Phase 1 SA with server "ip of my vpn peer0"

for the host field int eh profile.  what do you have? an IP or a domain name
the IP directly.
the Profile worked with Version 4xxx without problems...
i use the current version and do not have issues.  but it could be a first.  did you unistall it and reinstall?
Yes I did
then i would look to bump the version down to one that works.  maybe it is something on the machine itself,  maybe an antivirus or software firewall that is conflicting witht eh new version.  the earlier versions are just as good. like 4.8
and what should i do with vista?
oh sorry about that.  hold on

did you try version vpnclient-win-msi-5.0.02.0090-k9.exe
this is the latest version.  your version is not the latest.  please download this NEWER version and try it
hum.. where to get it?
from the cisco website.  you will need a CCO account though.  if you cannot get it there. i might be able to post to an ftp site for you
would be great.. i don't have a account there which is able to download it.
you could send me a e-mail to asc at fs-etit.de
i will have this ready for you tomorrow EST time about 11am
you still available?
i'm here...
is this your email

asc@fs-etit.de
i think so...
if it is not working you can try asc@secon-gmbh.net
ASKER CERTIFIED SOLUTION
Avatar of Freya28
Freya28
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Our organization is having the same problem with version 5.0.01.0600.  
So please let me know if version 5.0.02.0090 fixes your problems!

thx
I installed version 5.0.02.0090 with the same results.  4.6 works while 5.x does not.  Any other recommendations?

Thanks.
May i have the info to DL the newest version of cisco VPN client also. We have a couple of vista machine but no vpn client install. Currently hae 4.7 and 4.8 on XP machines

Thanks
The problem is the Version of the IOS an the Pix doesn't handle the 5.x Client Version.
With a newer version of IOS it works fine again
I am having the same problem - same error 412.

I am using Windows Vista Business. Cisco VPN version 5.

any clue??