Do not use on any
shared computer
May 13, 2008 08:27am pdt
03.27.2008 at 12:05PM PDT, ID: 23275231
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annot access network folders with VPN session
I have some users that connect to the network through VPN using their Sprint wireless internet connection.
users are trying to open folders in the network and they get a message that the path not found. when they are inside the LAN and they plug their PC to the network they can access the folders with no problem.
Can someone explain whay this happen?

I checked the wireless speed it's not bad, send 21MB received 23MB.
I am not familiar with Cisco VPN and I am not sure if it could be related to this issue.

Thanks
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Question Stats
Zone: Software
Question Asked By: jskfan
Solution Provided By: prueconsulting
Participating Experts: 1
Solution Grade: A
Views: 0
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03.27.2008 at 12:48PM PDT, ID: 21225092

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03.29.2008 at 06:16AM PDT, ID: 21236409

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03.29.2008 at 08:20AM PDT, ID: 21236850

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03.27.2008 at 12:48PM PDT, ID: 21225092
Most likely this is a DNS issue. Check and see if the clients are properly recieving an ip with DNS setting when they connect to the VPN.

Try to open the folder this way to test as well

\\ipofserver\sharename

and see if it works.> If it works then its definately a DNS issue
 
03.29.2008 at 06:16AM PDT, ID: 21236409
Does DNS work different with VPN?
\\ipofserver\sharename : does this use DNS ? you said if this works(with VPN session) then  the issue is from DNS.
 
03.29.2008 at 08:20AM PDT, ID: 21236850
No it doesnt work differently however i have seen many many times when a VPN is configured that the DNS is not properly configured and the clients have the exact problem you describe.

\\x.x.x.x\sharename would not utilze DNS at all since it would be straight ip so therefore no name resolution in equation
Accepted Solution
 
 
20080206-EE-VQP-25 / EE_QW_2_20070628