October 13, 2008 07:57pm pdt

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	[x] Attachment Details

VPN connects without problem but unable to see files/folders (not permissions)

[x]

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9.3

Zones: Virtual Private Networking (VPN), SBS Small Business Server

Tags: Microsoft, Server 2003 SBS, SP1, VPN Connection

User is connecting to a pretty standard VPN setup (specs at bottom of question).

The issue occurs on a users laptop. They plug directly in to their modem (no router) and can connect/authenticate/register on the VPN no problem. When navigating to \\vanserver, all they see is the shared folder "Users". Opening that folder they see 1 more folder which is their username. Within that folder there is nothing -- the folder appears empty.

When I connect to the *same* VPN IP from any other computer, using the *same* username/password, I can see all the shared folders and printers in \\vanserver, I can see all the users folders in \\vanserver\users, and when I open the users own folder, it's fully populated with her documents and whatnot.

I cannot determine what settings to possibly check on the laptop that would alter what folders and files she can/cannot see. I re-created the VPN myself and left everything on the default settings on both the computers that DO work and the laptop that doesn't to no avail. I am using the same username/password and see all files/folders so I've ruled out permissions and don't know where to turn.

The server is running SBS Server 2003 SP1.
The router at the server is a Linksys RV082 firmware 1.3.2
The computer able to connect but not able to see most folders / all files is running WinXP and is current with updates, as are the computers that do see the files/folders.

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