I am looking at this article right now:
http://www.citrix.com/lang
I'll update this accordingly.
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Question
Unable to install Cisco VPN Client - Deterministic Network Enhancer
Client OS: WinXP SP2
[Potential] Conflicting Software: ZoneAlarm, Blue Coat ProxyClient, VMware Workstation and Sprint WWAN Connection Mgr.
I first attempted to upgrade my Cisco VPN Client 4.x with this version and then I uninstalled 4.x and tried a clean install several times. Every time I get the error below and the installer rolls-back....!!?
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 10005
Date: 10/2/2008
Time: 6:05:21 PM
User: WATERFRONTCOMM\lseeman
Computer: LCS-X60
Description:
Product: Cisco Systems VPN Client 5.0.04.0300 -- Error 27848. Deterministic Network Enhancer installation requires a reboot first, to free locked resources. Please run this install again after restarting the computer.
I have tried the article here w/o any luck: http://www.tek-tips.com/vi
Anyone have any ideas??
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Answers
Attached is a screenshot of the error I get when trying to install the Cisco VPN client or the DNE udpdate file:
- dne.GIF
- 10 KB
dne error
I am looking at this possible solution now:
http://forums.techguy.org/
As you have windows XP; it would have system restore enabled by enabled and the system would have created restore points. Can you first create a restore point [so we can restore the system to the current state if needed] and then try restoring the system to a date before you started the uninstall/install process of the VPN client.
Now you can stop/uninstall any software which you think is/are/might be interrupting with the Cisco client.
Thank you.
I was having this same problem on a botched install on Vista. I have been attempting to install the most recent version, which should be the first non-beta version compatible with Vista. Same problem with the DNE, and when I tried to uninstall the bits manually, I could not delete the HKLM\Software\Deterministi
Doing a little searching, I found a technote from Citrix, which I assume has purchased DN, that contains a utility to fix up these botched DNE installations. After running the utility, rebooting, and installing the VPN again, it worked!
Get it here: http://www.citrix.com/lang
Just a side note about the ZoneAlarm firewall products. The Cisco VPN Client includes some pieces they use with the ZoneAlarm engine, so it is potentially a problem that it could cause a conflict. Quite frankly, the whole Cisco VPN Client is one of the buggiest pieces of software I've had to deal with, and I'll be more than happy when I can get rid of our VPN Concentrator and replace it with something that works much better.
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by: lseemanPosted on 2008-10-02 at 15:17:09ID: 22629296
I have tried the following so far w/o luck:
1. Disabled/stopped ZoneAlarm before install
2. Stopped all VMware Wrkstn services before install
3. Disconnected & ejected WWAN card before install
All return the same error above