Question

Netscreen Remote VPN Client connectivity issues

Asked by: cpcit

we have a juniper firewall which has an internal ip range of 192.168.1.x. we have been recently testing netscreen-remote clients on xp & vista machines. the vpn connection gets established successfully but we are facing issues accessing resources behind the firewall. the test xp machine has an internal ip in 192.168.1.x range as well. is there a way to access the resources with both the firewall and the machine running the remote client on the same subnet?

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Asked On
2009-01-04 at 03:58:48ID24023451
Tags

netscreen

,

remote

,

juniper

Topic

Virtual Private Networking (VPN)

Participating Experts
5
Points
125
Comments
19

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Answers

 

by: bignewfPosted on 2009-01-04 at 05:29:56ID: 23289631

This is  why you cannot access resources on an internal lan behind a firewall. If the remote client is on the same subnet i.e in a home network, which most normally have an ip of 192.168.1.X  and the remote lan is the same subnet, routing cannot occur from the remote client network to the internal lan behind the firewall. Most home routers allow you to change the internal ip of the router, so the best method is to make this ip say   192.168.50.X  (or anything as long as the octet is different than the network behind the firewall.

Then the remote client will get an ip range from dhcp scope in the remote router and you will then be able to access hosts behind the firewall on the internal lan

 

by: QlemoPosted on 2009-01-04 at 06:09:20ID: 23289762

You can, by defining individual host routes, as long as there are no duplicate addresses on both networks which you have to access. As more specific routes have precedence over the generous ones, you can modify the routing behaviour, and force some addresses to go local while others are remote. But I would not recommend that - very tricky and delicate.

And I can't remember about the NSR / SafeNet VPN client allowing for (virtual) network interfaces (which you would need for routing) or defining VPN rules on the client (which would be the alternate way). I know the NSR is keen to isolate you from you local network if you have the same IP addresses.

 

by: thinkpads_userPosted on 2009-01-04 at 06:41:34ID: 23289888

What I have at my small business clients, and which may be an alternative to you, is to have static IP addressing at the first point of connection to the outside world. So that is, the DSL service comes with several static IP addresses. This is pretty much necessary to have easy and effective management of the remove Netscreen client computers.

So then, I put an HP ProCurve switch directly after the DSL modem. Then I wired from the switch to the Netscreen Firewall and from there to the rest of the business infrastructure. Very standard. Then I ran a wire from the HP switch to where I work. This has a different external IP than the rest of the business. Now put a simple router at the end of that wire, and give it a different subnet than the business, and voila! you have an "inside the four walls" remote access to the business. It works a treat, is quite simple to implement, and provides a directly comparable service to users' home environment.

Now with respect to Vista, I am using a Vista 64-bit T61p laptop. At the point of going into business production with this machine 90 days ago, Juniper did not have a 64-bit client product. The Netscreen Remote is OEM'd from SoftRemote anyways, so I purchased a license to SoftRemote's 64-bit Safenet client. It works reasonably well but it is quite different from the XP Netscreen Remote client.

.... T

 

by: cpcitPosted on 2009-01-04 at 07:40:45ID: 23290118

thanks for all your replies. bignewf i guess you seem to have the right solution but we cannot control the dhcp range of the adsl routers as the vpn client will be used by our users from remote locations. suppose, the user is in a hotel room and tries to access the resources behind the firewall, we will not be able to change the ip address of the router. is there any other vpn client (compatible with netscreen) that assigns a virtual ip address so that both the addresses will be in different subnets?

 

by: QlemoPosted on 2009-01-04 at 07:55:09ID: 23290163

Your problem might be two-fold. A virtual IP does only help in one direction, as the office network can differentiate between office and remote even if the user's network is the same. But the client cannot.

Would be using Dst-NAT an option? That means that the office addresses are translated to another network by VPN policy. DNS or WINS will not work than, of course, and so NetBIOS names won't be resolved.

Something which confuses me is that NSR should block the local network from being accessed while VPN'd, as the remote network has precedence ...

 

by: bignewfPosted on 2009-01-04 at 07:59:30ID: 23290183

How large is your network to just reconfigure your internal lan subnet to another IP range?

 It sounds silly but often a simple solution and a little downtime now will avoid more involved troubleshooting. If not an option, I will assist in another solution as Qlemo suggests above

 

by: QlemoPosted on 2009-01-05 at 02:51:30ID: 23294298

I agree, best option is to change the internal network addresses to something more unusual, let's say 192.168.175.x, to avoid conflicts.

 

by: cpcitPosted on 2009-01-05 at 04:51:58ID: 23294811

thanks for all the replies. the internal ip address cannot be changed as there are around 10+ servers and 200+ users. we will have to evaluate the dst-nat option. is there anyother option available? or any other client for this purpose?

 

by: wokrimPosted on 2009-01-06 at 06:00:28ID: 23304301

Another IPSec client would not resolve the issue. Maybe a SSL VPN solution could be interesting.

 

by: thinkpads_userPosted on 2009-01-06 at 06:07:44ID: 23304369

I have a smaller client on the "0" subnet (192.168.0.x) and I agree that it is a pain in the butt to change. However, the majority of routers that I see are on the "1" subnet, so I don't encounter too many issues and most of the people in the client have laptops and use the Netscreen remote client to access company resources. It has been working thus for half a decade with little problem.

So, while I am empathetic to your position with all those servers, you might re-think "it is not an option to change". Thinking about the ramifications over the long haul, your life will be more difficult if you don't change. ..... T

 

by: bignewfPosted on 2009-01-06 at 08:54:33ID: 23306354

cisco asa with built-in ssl vpn on model 5510, 550 works great, no software needed for client, easy to deploy. Can be used with email, htp proxy, and port forwarding to allow rdp lan access. works with any os that allows firefox, opera, IE

might want to consider this. Have done many deployments  and solves the issue of troubleshooting client vpn software and connections

 

by: bignewfPosted on 2009-01-06 at 17:03:30ID: 23311144

being philosophical, change is always more difficult, but for the better. The short amount of time spent on an ip change is worth it. I have encountered this situation often, an sometimes one has to "bit the bullet" and change the ip scheme.  Good learning process also.

 

by: QlemoPosted on 2009-01-06 at 17:06:35ID: 23311159

(applaus)

 

by: cpcitPosted on 2009-03-28 at 22:00:16ID: 24011484

I've tried to configure a L2TP-IPSec VPN by using IP Pools on the Juniper security device. But after configuring the Netscreen remote client on a machine running XP SP2 should i create a new network connection for VPN?

 

by: bignewfPosted on 2009-03-29 at 06:59:38ID: 24012742

please resummarize what you are trying to do at this point, since a lot of time has lapsed since your last post.

thanks

 

by: SysExpertPosted on 2009-03-29 at 18:59:43ID: 24015593

Actually, you should be using a set of virtual IPs on the netscreen firewall as a pool of IPs.

The standard instructions say that the pool of IPS should be a totally different subnet then anything used on either side.

we use the 10.10.x.x I think for our IP pool.

Please reread the  docs on how to config a Netscreen remote setup on the netscreen device.

I hope this helps !

 

by: cpcitPosted on 2009-03-29 at 23:07:53ID: 24016291

thanks sysexpert. can you please suggest some doc that i can go through. i've followed the netscreen userguide and havent got it to work.

 

by: bignewfPosted on 2009-03-30 at 08:21:16ID: 24019847

why not send us the actual config, or screenshots of the configuration gui so we can check your settings


thanks

 

by: SysExpertPosted on 2009-03-30 at 09:50:43ID: 24020689

20120131-EE-VQP-002

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