For some reason my vpn clients can no longer connect to our Cisco VPN. They are getting the following errror.
Secure VPN Connection terminated locally by client. Reason 413: User authtication failed.
Nothing has changed as far as I know. It has been working for years without any problems.
Her is my client connection log.
Cisco Systems VPN Client Version 4.8.01.0590
Copyright (C) 1998-2006 Cisco Systems, Inc. All Rights Reserved.
Client Type(s): Windows, WinNT
Running on: 6.0.6001 Service Pack 1
484 20:04:27.400 07/27/09 Sev=Info/4 CM/0x63100002
Begin connection process
485 20:04:27.402 07/27/09 Sev=Info/4 CM/0x63100004
Establish secure connection
486 20:04:27.402 07/27/09 Sev=Info/4 CM/0x63100024
Attempt connection with server "66.0.66.130"
487 20:04:27.407 07/27/09 Sev=Info/6 IKE/0x6300003B
Attempting to establish a connection with 66.0.66.130.
488 20:04:27.419 07/27/09 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK AG (SA, KE, NON, ID, VID(Xauth), VID(dpd), VID(Frag), VID(Nat-T), VID(Unity)) to 66.0.66.130
489 20:04:27.460 07/27/09 Sev=Info/4 IPSEC/0x63700008
IPSec driver successfully started
490 20:04:27.460 07/27/09 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
491 20:04:27.634 07/27/09 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130
492 20:04:27.634 07/27/09 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK AG (SA, VID(Xauth), VID(dpd), VID(Unity), VID(?), KE, ID, NON, VID(?), VID(Nat-T), NAT-D, NAT-D, HASH) from 66.0.66.130
493 20:04:27.634 07/27/09 Sev=Info/5 IKE/0x63000001
Peer supports XAUTH
494 20:04:27.634 07/27/09 Sev=Info/5 IKE/0x63000001
Peer supports DPD
495 20:04:27.634 07/27/09 Sev=Info/5 IKE/0x63000001
Peer is a Cisco-Unity compliant peer
496 20:04:27.634 07/27/09 Sev=Info/5 IKE/0x63000082
Received IOS Vendor ID with unknown capabilities flag 0x000000A5
497 20:04:27.634 07/27/09 Sev=Info/5 IKE/0x63000001
Peer supports NAT-T
498 20:04:27.641 07/27/09 Sev=Info/6 IKE/0x63000001
IOS Vendor ID Contruction successful
499 20:04:27.641 07/27/09 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK AG *(HASH, NOTIFY:STATUS_INITIAL_CONT
ACT, NAT-D, NAT-D, VID(?), VID(Unity)) to 66.0.66.130
500 20:04:27.642 07/27/09 Sev=Info/6 IKE/0x63000055
Sent a keepalive on the IPSec SA
501 20:04:27.642 07/27/09 Sev=Info/4 IKE/0x63000083
IKE Port in use - Local Port = 0xC1B7, Remote Port = 0x1194
502 20:04:27.642 07/27/09 Sev=Info/5 IKE/0x63000072
Automatic NAT Detection Status:
Remote end is NOT behind a NAT device
This end IS behind a NAT device
503 20:04:27.642 07/27/09 Sev=Info/4 CM/0x6310000E
Established Phase 1 SA. 1 Crypto Active IKE SA, 0 User Authenticated IKE SA in the system
504 20:04:27.717 07/27/09 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130
505 20:04:27.717 07/27/09 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:STATUS_INITIAL_CONT
ACT) from 66.0.66.130
506 20:04:27.717 07/27/09 Sev=Warning/2 IKE/0xA3000067
Received Unexpected InitialContact Notify (PLMgrNotify:886)
507 20:04:27.718 07/27/09 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130
508 20:04:27.718 07/27/09 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:STATUS_RESP_LIFETIM
E) from 66.0.66.130
509 20:04:27.718 07/27/09 Sev=Info/5 IKE/0x63000045
RESPONDER-LIFETIME notify has value of 43200 seconds
510 20:04:27.718 07/27/09 Sev=Info/5 IKE/0x63000047
This SA has already been alive for 0 seconds, setting expiry to 43200 seconds from now
511 20:04:27.719 07/27/09 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130
512 20:04:27.719 07/27/09 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ATTR) from 66.0.66.130
513 20:04:27.720 07/27/09 Sev=Info/4 CM/0x63100015
Launch xAuth application
514 20:04:32.382 07/27/09 Sev=Info/4 CM/0x63100017
xAuth application returned
515 20:04:32.382 07/27/09 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK TRANS *(HASH, ATTR) to 66.0.66.130
516 20:04:32.459 07/27/09 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130
517 20:04:32.459 07/27/09 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ATTR) from 66.0.66.130
518 20:04:32.459 07/27/09 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK TRANS *(HASH, ATTR) to 66.0.66.130
519 20:04:32.459 07/27/09 Sev=Info/4 IKE/0x63000017
Marking IKE SA for deletion (I_Cookie=68103E0931933117
R_Cookie=7EDFCD3A46857294)
reason = DEL_REASON_WE_FAILED_AUTH
520 20:04:32.460 07/27/09 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK INFO *(HASH, DEL) to 66.0.66.130
521 20:04:33.041 07/27/09 Sev=Info/4 IKE/0x6300004B
Discarding IKE SA negotiation (I_Cookie=68103E0931933117
R_Cookie=7EDFCD3A46857294)
reason = DEL_REASON_WE_FAILED_AUTH
522 20:04:33.041 07/27/09 Sev=Info/4 CM/0x63100014
Unable to establish Phase 1 SA with server "66.0.66.130" because of "DEL_REASON_WE_FAILED_AUTH
"
523 20:04:33.041 07/27/09 Sev=Info/5 CM/0x63100025
Initializing CVPNDrv
524 20:04:33.043 07/27/09 Sev=Info/6 CM/0x63100046
Set tunnel established flag in registry to 0.
525 20:04:33.043 07/27/09 Sev=Info/4 IKE/0x63000001
IKE received signal to terminate VPN connection
526 20:04:33.047 07/27/09 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
527 20:04:33.047 07/27/09 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
528 20:04:33.047 07/27/09 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
529 20:04:33.047 07/27/09 Sev=Info/4 IPSEC/0x6370000A
IPSec driver successfully stopped
530 20:06:48.316 07/27/09 Sev=Info/4 CM/0x63100002
Begin connection process
531 20:06:48.318 07/27/09 Sev=Info/4 CM/0x63100004
Establish secure connection
532 20:06:48.318 07/27/09 Sev=Info/4 CM/0x63100024
Attempt connection with server "66.0.66.130"
533 20:06:48.321 07/27/09 Sev=Info/6 IKE/0x6300003B
Attempting to establish a connection with 66.0.66.130.
534 20:06:48.329 07/27/09 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK AG (SA, KE, NON, ID, VID(Xauth), VID(dpd), VID(Frag), VID(Nat-T), VID(Unity)) to 66.0.66.130
535 20:06:48.545 07/27/09 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130
536 20:06:48.545 07/27/09 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK AG (SA, VID(Xauth), VID(dpd), VID(Unity), VID(?), KE, ID, NON, VID(?), VID(Nat-T), NAT-D, NAT-D, HASH) from 66.0.66.130
537 20:06:48.546 07/27/09 Sev=Info/5 IKE/0x63000001
Peer supports XAUTH
538 20:06:48.546 07/27/09 Sev=Info/5 IKE/0x63000001
Peer supports DPD
539 20:06:48.546 07/27/09 Sev=Info/5 IKE/0x63000001
Peer is a Cisco-Unity compliant peer
540 20:06:48.546 07/27/09 Sev=Info/5 IKE/0x63000082
Received IOS Vendor ID with unknown capabilities flag 0x000000A5
541 20:06:48.546 07/27/09 Sev=Info/5 IKE/0x63000001
Peer supports NAT-T
542 20:06:48.552 07/27/09 Sev=Info/6 IKE/0x63000001
IOS Vendor ID Contruction successful
543 20:06:48.552 07/27/09 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK AG *(HASH, NOTIFY:STATUS_INITIAL_CONT
ACT, NAT-D, NAT-D, VID(?), VID(Unity)) to 66.0.66.130
544 20:06:48.553 07/27/09 Sev=Info/6 IKE/0x63000055
Sent a keepalive on the IPSec SA
545 20:06:48.553 07/27/09 Sev=Info/4 IKE/0x63000083
IKE Port in use - Local Port = 0xF2EA, Remote Port = 0x1194
546 20:06:48.553 07/27/09 Sev=Info/5 IKE/0x63000072
Automatic NAT Detection Status:
Remote end is NOT behind a NAT device
This end IS behind a NAT device
547 20:06:48.553 07/27/09 Sev=Info/4 CM/0x6310000E
Established Phase 1 SA. 1 Crypto Active IKE SA, 0 User Authenticated IKE SA in the system
548 20:06:48.553 07/27/09 Sev=Info/4 IPSEC/0x63700008
IPSec driver successfully started
549 20:06:48.553 07/27/09 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
550 20:06:58.692 07/27/09 Sev=Info/6 IKE/0x63000055
Sent a keepalive on the IPSec SA
551 20:07:03.539 07/27/09 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130
552 20:07:03.539 07/27/09 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK AG (Retransmission) from 66.0.66.130
553 20:07:03.539 07/27/09 Sev=Info/4 IKE/0x63000021
Retransmitting last packet!
554 20:07:03.539 07/27/09 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK AG *(Retransmission) to 66.0.66.130
555 20:07:03.624 07/27/09 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130
556 20:07:03.624 07/27/09 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:STATUS_INITIAL_CONT
ACT) from 66.0.66.130
557 20:07:03.624 07/27/09 Sev=Warning/2 IKE/0xA3000067
Received Unexpected InitialContact Notify (PLMgrNotify:886)
558 20:07:03.625 07/27/09 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130
559 20:07:03.625 07/27/09 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:STATUS_RESP_LIFETIM
E) from 66.0.66.130
560 20:07:03.625 07/27/09 Sev=Info/5 IKE/0x63000045
RESPONDER-LIFETIME notify has value of 43200 seconds
561 20:07:03.625 07/27/09 Sev=Info/5 IKE/0x63000047
This SA has already been alive for 15 seconds, setting expiry to 43185 seconds from now
562 20:07:03.626 07/27/09 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130
563 20:07:03.626 07/27/09 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ATTR) from 66.0.66.130
564 20:07:03.626 07/27/09 Sev=Info/4 CM/0x63100015
Launch xAuth application
565 20:07:08.833 07/27/09 Sev=Info/6 IKE/0x63000055
Sent a keepalive on the IPSec SA
566 20:07:18.614 07/27/09 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130
567 20:07:18.614 07/27/09 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(Retransmission) from 66.0.66.130
568 20:07:18.986 07/27/09 Sev=Info/6 IKE/0x63000055
Sent a keepalive on the IPSec SA
569 20:07:23.669 07/27/09 Sev=Info/4 CM/0x63100017
xAuth application returned
570 20:07:23.669 07/27/09 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK TRANS *(HASH, ATTR) to 66.0.66.130
571 20:07:23.746 07/27/09 Sev=Info/5 IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130
572 20:07:23.746 07/27/09 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ATTR) from 66.0.66.130
573 20:07:23.746 07/27/09 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK TRANS *(HASH, ATTR) to 66.0.66.130
574 20:07:23.746 07/27/09 Sev=Info/4 IKE/0x63000017
Marking IKE SA for deletion (I_Cookie=1A298A55D2315D8D
R_Cookie=7EDFCD3A20CC5387)
reason = DEL_REASON_WE_FAILED_AUTH
575 20:07:23.746 07/27/09 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK INFO *(HASH, DEL) to 66.0.66.130
576 20:07:24.565 07/27/09 Sev=Info/4 IKE/0x6300004B
Discarding IKE SA negotiation (I_Cookie=1A298A55D2315D8D
R_Cookie=7EDFCD3A20CC5387)
reason = DEL_REASON_WE_FAILED_AUTH
577 20:07:24.565 07/27/09 Sev=Info/4 CM/0x63100014
Unable to establish Phase 1 SA with server "66.0.66.130" because of "DEL_REASON_WE_FAILED_AUTH
"
578 20:07:24.565 07/27/09 Sev=Info/5 CM/0x63100025
Initializing CVPNDrv
579 20:07:24.566 07/27/09 Sev=Info/6 CM/0x63100046
Set tunnel established flag in registry to 0.
580 20:07:24.566 07/27/09 Sev=Info/4 IKE/0x63000001
IKE received signal to terminate VPN connection
581 20:07:24.569 07/27/09 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
582 20:07:24.569 07/27/09 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
583 20:07:24.569 07/27/09 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
584 20:07:24.569 07/27/09 Sev=Info/4 IPSEC/0x6370000A
IPSec driver successfully stopped
Please any help would be great.