Question

Secure VPN Connection terminated locally by client. Reason 413: User authtication failed.

Asked by: rmills8387

For some reason my vpn clients can no longer connect to our Cisco VPN. They are getting the following errror.
Secure VPN Connection terminated locally by client. Reason 413: User authtication failed.
Nothing has changed as far as I know. It has been working for years without any problems.
Her is my client connection log.
Cisco Systems VPN Client Version 4.8.01.0590
Copyright (C) 1998-2006 Cisco Systems, Inc. All Rights Reserved.
Client Type(s): Windows, WinNT
Running on: 6.0.6001 Service Pack 1

484    20:04:27.400  07/27/09  Sev=Info/4      CM/0x63100002
Begin connection process

485    20:04:27.402  07/27/09  Sev=Info/4      CM/0x63100004
Establish secure connection

486    20:04:27.402  07/27/09  Sev=Info/4      CM/0x63100024
Attempt connection with server "66.0.66.130"

487    20:04:27.407  07/27/09  Sev=Info/6      IKE/0x6300003B
Attempting to establish a connection with 66.0.66.130.

488    20:04:27.419  07/27/09  Sev=Info/4      IKE/0x63000013
SENDING >>> ISAKMP OAK AG (SA, KE, NON, ID, VID(Xauth), VID(dpd), VID(Frag), VID(Nat-T), VID(Unity)) to 66.0.66.130

489    20:04:27.460  07/27/09  Sev=Info/4      IPSEC/0x63700008
IPSec driver successfully started

490    20:04:27.460  07/27/09  Sev=Info/4      IPSEC/0x63700014
Deleted all keys

491    20:04:27.634  07/27/09  Sev=Info/5      IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130

492    20:04:27.634  07/27/09  Sev=Info/4      IKE/0x63000014
RECEIVING <<< ISAKMP OAK AG (SA, VID(Xauth), VID(dpd), VID(Unity), VID(?), KE, ID, NON, VID(?), VID(Nat-T), NAT-D, NAT-D, HASH) from 66.0.66.130

493    20:04:27.634  07/27/09  Sev=Info/5      IKE/0x63000001
Peer supports XAUTH

494    20:04:27.634  07/27/09  Sev=Info/5      IKE/0x63000001
Peer supports DPD

495    20:04:27.634  07/27/09  Sev=Info/5      IKE/0x63000001
Peer is a Cisco-Unity compliant peer

496    20:04:27.634  07/27/09  Sev=Info/5      IKE/0x63000082
Received IOS Vendor ID with unknown capabilities flag 0x000000A5

497    20:04:27.634  07/27/09  Sev=Info/5      IKE/0x63000001
Peer supports NAT-T

498    20:04:27.641  07/27/09  Sev=Info/6      IKE/0x63000001
IOS Vendor ID Contruction successful

499    20:04:27.641  07/27/09  Sev=Info/4      IKE/0x63000013
SENDING >>> ISAKMP OAK AG *(HASH, NOTIFY:STATUS_INITIAL_CONTACT, NAT-D, NAT-D, VID(?), VID(Unity)) to 66.0.66.130

500    20:04:27.642  07/27/09  Sev=Info/6      IKE/0x63000055
Sent a keepalive on the IPSec SA

501    20:04:27.642  07/27/09  Sev=Info/4      IKE/0x63000083
IKE Port in use - Local Port =  0xC1B7, Remote Port = 0x1194

502    20:04:27.642  07/27/09  Sev=Info/5      IKE/0x63000072
Automatic NAT Detection Status:
   Remote end is NOT behind a NAT device
   This   end IS behind a NAT device

503    20:04:27.642  07/27/09  Sev=Info/4      CM/0x6310000E
Established Phase 1 SA.  1 Crypto Active IKE SA, 0 User Authenticated IKE SA in the system

504    20:04:27.717  07/27/09  Sev=Info/5      IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130

505    20:04:27.717  07/27/09  Sev=Info/4      IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:STATUS_INITIAL_CONTACT) from 66.0.66.130

506    20:04:27.717  07/27/09  Sev=Warning/2      IKE/0xA3000067
Received Unexpected InitialContact Notify (PLMgrNotify:886)

507    20:04:27.718  07/27/09  Sev=Info/5      IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130

508    20:04:27.718  07/27/09  Sev=Info/4      IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:STATUS_RESP_LIFETIME) from 66.0.66.130

509    20:04:27.718  07/27/09  Sev=Info/5      IKE/0x63000045
RESPONDER-LIFETIME notify has value of 43200 seconds

510    20:04:27.718  07/27/09  Sev=Info/5      IKE/0x63000047
This SA has already been alive for 0 seconds, setting expiry to 43200 seconds from now

511    20:04:27.719  07/27/09  Sev=Info/5      IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130

512    20:04:27.719  07/27/09  Sev=Info/4      IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ATTR) from 66.0.66.130

513    20:04:27.720  07/27/09  Sev=Info/4      CM/0x63100015
Launch xAuth application

514    20:04:32.382  07/27/09  Sev=Info/4      CM/0x63100017
xAuth application returned

515    20:04:32.382  07/27/09  Sev=Info/4      IKE/0x63000013
SENDING >>> ISAKMP OAK TRANS *(HASH, ATTR) to 66.0.66.130

516    20:04:32.459  07/27/09  Sev=Info/5      IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130

517    20:04:32.459  07/27/09  Sev=Info/4      IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ATTR) from 66.0.66.130

518    20:04:32.459  07/27/09  Sev=Info/4      IKE/0x63000013
SENDING >>> ISAKMP OAK TRANS *(HASH, ATTR) to 66.0.66.130

519    20:04:32.459  07/27/09  Sev=Info/4      IKE/0x63000017
Marking IKE SA for deletion  (I_Cookie=68103E0931933117 R_Cookie=7EDFCD3A46857294) reason = DEL_REASON_WE_FAILED_AUTH

520    20:04:32.460  07/27/09  Sev=Info/4      IKE/0x63000013
SENDING >>> ISAKMP OAK INFO *(HASH, DEL) to 66.0.66.130

521    20:04:33.041  07/27/09  Sev=Info/4      IKE/0x6300004B
Discarding IKE SA negotiation (I_Cookie=68103E0931933117 R_Cookie=7EDFCD3A46857294) reason = DEL_REASON_WE_FAILED_AUTH

522    20:04:33.041  07/27/09  Sev=Info/4      CM/0x63100014
Unable to establish Phase 1 SA with server "66.0.66.130" because of "DEL_REASON_WE_FAILED_AUTH"

523    20:04:33.041  07/27/09  Sev=Info/5      CM/0x63100025
Initializing CVPNDrv

524    20:04:33.043  07/27/09  Sev=Info/6      CM/0x63100046
Set tunnel established flag in registry to 0.

525    20:04:33.043  07/27/09  Sev=Info/4      IKE/0x63000001
IKE received signal to terminate VPN connection

526    20:04:33.047  07/27/09  Sev=Info/4      IPSEC/0x63700014
Deleted all keys

527    20:04:33.047  07/27/09  Sev=Info/4      IPSEC/0x63700014
Deleted all keys

528    20:04:33.047  07/27/09  Sev=Info/4      IPSEC/0x63700014
Deleted all keys

529    20:04:33.047  07/27/09  Sev=Info/4      IPSEC/0x6370000A
IPSec driver successfully stopped

530    20:06:48.316  07/27/09  Sev=Info/4      CM/0x63100002
Begin connection process

531    20:06:48.318  07/27/09  Sev=Info/4      CM/0x63100004
Establish secure connection

532    20:06:48.318  07/27/09  Sev=Info/4      CM/0x63100024
Attempt connection with server "66.0.66.130"

533    20:06:48.321  07/27/09  Sev=Info/6      IKE/0x6300003B
Attempting to establish a connection with 66.0.66.130.

534    20:06:48.329  07/27/09  Sev=Info/4      IKE/0x63000013
SENDING >>> ISAKMP OAK AG (SA, KE, NON, ID, VID(Xauth), VID(dpd), VID(Frag), VID(Nat-T), VID(Unity)) to 66.0.66.130

535    20:06:48.545  07/27/09  Sev=Info/5      IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130

536    20:06:48.545  07/27/09  Sev=Info/4      IKE/0x63000014
RECEIVING <<< ISAKMP OAK AG (SA, VID(Xauth), VID(dpd), VID(Unity), VID(?), KE, ID, NON, VID(?), VID(Nat-T), NAT-D, NAT-D, HASH) from 66.0.66.130

537    20:06:48.546  07/27/09  Sev=Info/5      IKE/0x63000001
Peer supports XAUTH

538    20:06:48.546  07/27/09  Sev=Info/5      IKE/0x63000001
Peer supports DPD

539    20:06:48.546  07/27/09  Sev=Info/5      IKE/0x63000001
Peer is a Cisco-Unity compliant peer

540    20:06:48.546  07/27/09  Sev=Info/5      IKE/0x63000082
Received IOS Vendor ID with unknown capabilities flag 0x000000A5

541    20:06:48.546  07/27/09  Sev=Info/5      IKE/0x63000001
Peer supports NAT-T

542    20:06:48.552  07/27/09  Sev=Info/6      IKE/0x63000001
IOS Vendor ID Contruction successful

543    20:06:48.552  07/27/09  Sev=Info/4      IKE/0x63000013
SENDING >>> ISAKMP OAK AG *(HASH, NOTIFY:STATUS_INITIAL_CONTACT, NAT-D, NAT-D, VID(?), VID(Unity)) to 66.0.66.130

544    20:06:48.553  07/27/09  Sev=Info/6      IKE/0x63000055
Sent a keepalive on the IPSec SA

545    20:06:48.553  07/27/09  Sev=Info/4      IKE/0x63000083
IKE Port in use - Local Port =  0xF2EA, Remote Port = 0x1194

546    20:06:48.553  07/27/09  Sev=Info/5      IKE/0x63000072
Automatic NAT Detection Status:
   Remote end is NOT behind a NAT device
   This   end IS behind a NAT device

547    20:06:48.553  07/27/09  Sev=Info/4      CM/0x6310000E
Established Phase 1 SA.  1 Crypto Active IKE SA, 0 User Authenticated IKE SA in the system

548    20:06:48.553  07/27/09  Sev=Info/4      IPSEC/0x63700008
IPSec driver successfully started

549    20:06:48.553  07/27/09  Sev=Info/4      IPSEC/0x63700014
Deleted all keys

550    20:06:58.692  07/27/09  Sev=Info/6      IKE/0x63000055
Sent a keepalive on the IPSec SA

551    20:07:03.539  07/27/09  Sev=Info/5      IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130

552    20:07:03.539  07/27/09  Sev=Info/4      IKE/0x63000014
RECEIVING <<< ISAKMP OAK AG (Retransmission) from 66.0.66.130

553    20:07:03.539  07/27/09  Sev=Info/4      IKE/0x63000021
Retransmitting last packet!

554    20:07:03.539  07/27/09  Sev=Info/4      IKE/0x63000013
SENDING >>> ISAKMP OAK AG *(Retransmission) to 66.0.66.130

555    20:07:03.624  07/27/09  Sev=Info/5      IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130

556    20:07:03.624  07/27/09  Sev=Info/4      IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:STATUS_INITIAL_CONTACT) from 66.0.66.130

557    20:07:03.624  07/27/09  Sev=Warning/2      IKE/0xA3000067
Received Unexpected InitialContact Notify (PLMgrNotify:886)

558    20:07:03.625  07/27/09  Sev=Info/5      IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130

559    20:07:03.625  07/27/09  Sev=Info/4      IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:STATUS_RESP_LIFETIME) from 66.0.66.130

560    20:07:03.625  07/27/09  Sev=Info/5      IKE/0x63000045
RESPONDER-LIFETIME notify has value of 43200 seconds

561    20:07:03.625  07/27/09  Sev=Info/5      IKE/0x63000047
This SA has already been alive for 15 seconds, setting expiry to 43185 seconds from now

562    20:07:03.626  07/27/09  Sev=Info/5      IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130

563    20:07:03.626  07/27/09  Sev=Info/4      IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ATTR) from 66.0.66.130

564    20:07:03.626  07/27/09  Sev=Info/4      CM/0x63100015
Launch xAuth application

565    20:07:08.833  07/27/09  Sev=Info/6      IKE/0x63000055
Sent a keepalive on the IPSec SA

566    20:07:18.614  07/27/09  Sev=Info/5      IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130

567    20:07:18.614  07/27/09  Sev=Info/4      IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(Retransmission) from 66.0.66.130

568    20:07:18.986  07/27/09  Sev=Info/6      IKE/0x63000055
Sent a keepalive on the IPSec SA

569    20:07:23.669  07/27/09  Sev=Info/4      CM/0x63100017
xAuth application returned

570    20:07:23.669  07/27/09  Sev=Info/4      IKE/0x63000013
SENDING >>> ISAKMP OAK TRANS *(HASH, ATTR) to 66.0.66.130

571    20:07:23.746  07/27/09  Sev=Info/5      IKE/0x6300002F
Received ISAKMP packet: peer = 66.0.66.130

572    20:07:23.746  07/27/09  Sev=Info/4      IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ATTR) from 66.0.66.130

573    20:07:23.746  07/27/09  Sev=Info/4      IKE/0x63000013
SENDING >>> ISAKMP OAK TRANS *(HASH, ATTR) to 66.0.66.130

574    20:07:23.746  07/27/09  Sev=Info/4      IKE/0x63000017
Marking IKE SA for deletion  (I_Cookie=1A298A55D2315D8D R_Cookie=7EDFCD3A20CC5387) reason = DEL_REASON_WE_FAILED_AUTH

575    20:07:23.746  07/27/09  Sev=Info/4      IKE/0x63000013
SENDING >>> ISAKMP OAK INFO *(HASH, DEL) to 66.0.66.130

576    20:07:24.565  07/27/09  Sev=Info/4      IKE/0x6300004B
Discarding IKE SA negotiation (I_Cookie=1A298A55D2315D8D R_Cookie=7EDFCD3A20CC5387) reason = DEL_REASON_WE_FAILED_AUTH

577    20:07:24.565  07/27/09  Sev=Info/4      CM/0x63100014
Unable to establish Phase 1 SA with server "66.0.66.130" because of "DEL_REASON_WE_FAILED_AUTH"

578    20:07:24.565  07/27/09  Sev=Info/5      CM/0x63100025
Initializing CVPNDrv

579    20:07:24.566  07/27/09  Sev=Info/6      CM/0x63100046
Set tunnel established flag in registry to 0.

580    20:07:24.566  07/27/09  Sev=Info/4      IKE/0x63000001
IKE received signal to terminate VPN connection

581    20:07:24.569  07/27/09  Sev=Info/4      IPSEC/0x63700014
Deleted all keys

582    20:07:24.569  07/27/09  Sev=Info/4      IPSEC/0x63700014
Deleted all keys

583    20:07:24.569  07/27/09  Sev=Info/4      IPSEC/0x63700014
Deleted all keys

584    20:07:24.569  07/27/09  Sev=Info/4      IPSEC/0x6370000A
IPSec driver successfully stopped

Please any help would be great.

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Asked On
2009-07-27 at 18:16:24ID24604887
Topics

Virtual Private Networking (VPN)

,

Cisco PIX Firewall

Participating Experts
1
Points
0
Comments
5

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Answers

 

by: renazonsePosted on 2009-07-27 at 18:44:23ID: 24957339

It may be as simple as power cycling the firewall...I'd export your configuration to a file prior to rebooting.

If that doesn't do it, it can't hurt to reset or reenter the password in the terminal.

 

by: rmills8387Posted on 2009-07-27 at 18:53:07ID: 24957371

Thanks renazone for your response but I have already done those things. Just doesn't make any sense to me.

 

by: renazonsePosted on 2009-07-27 at 18:55:43ID: 24957380

I've had some pretty crazy stuff happen with the PIX firewalls just the past couple of weeks. 2 501's stopped natting addresses completely.

I exported the config and did a "configure factory-default" and rebuilt. All is good now.

Better to get it fixed than to wonder why.

 

by: rmills8387Posted on 2009-07-27 at 19:22:00ID: 24957471

I really dont want to have to do that; any other suggestions would be greatly appreciated.

 

by: rmills8387Posted on 2009-10-01 at 08:57:24ID: 25470070

Found a problem in the radius server that was not allowing authtication.

20120131-EE-VQP-002

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