Question

Watchguard Firewall VPN configuration

Asked by: coalnine

I have 2 sites, each with a Watchguard Firebox x750e running Fireware XTM 11.0.1 and Watchguard System Manager 11.0.1. Both sites have static public IPs, I have a main office, and a branch office. Its pretty easy to configure the VPN, but its behavior is odd (this is the first VPN Ive created using these firewalls, but I have created VPNs with other appliances).

Heres some info about my network setup.

Site A (main office)
172.16.0.0/16
Firewall IP  172.16.0.1/16

Site B (remote office)
172.16.40.0/24
Firewall IP  172.16.40.1/24

The communication over the VPN is as follows.
Site A can send some information to Site B  (i.e. AD replication, exchange data) but only from one IP address, 172.16.0.5 (DC) All IPs in Site B can communicate with the one IP (172.16.0.5), but not with the rest of the IPs on Site A.

So from my DC in Site A, I can replicate AD and DNS to the DC in Site B, and people in Site B can grab mail from the exchange server, but I cannot ping a single address in Site B. From the Site B side, I can ping only the DC in Site A from any address there. When I try to configure the 1:1 NAT in the VPN settings, it breaks the above said communication between the sites.

So, what I am trying to accomplish here is that I would like all network traffic to be able to flow through the VPN tunnel as if the two sites were on the same local subnet, to be able to successfully perform ping/net view/etc.. across the VPN.

Any help would be appreciated.

thanks

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Asked On
2009-09-08 at 09:09:45ID24715333
Tags

Watchguard

,

Firebox

,

VPN

Topics

Virtual Private Networking (VPN)

,

Watchguard Firewall

,

Networking Hardware Firewalls

Participating Experts
2
Points
500
Comments
32

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Answers

 

by: jmlambPosted on 2009-09-08 at 09:35:29ID: 25283594

You don't need 1-to-1 NAT in the tunnel if you want traffic to flow freely between the networks. In the tunnel configuration, on each side, make sure the local and remote network information is correct.

Main 750
172.16.0.0/16 <==> 172.16.40.0/24

Remote 750
172.16.40.0/24 <==> 172.16.0.0/16

Policy manager will automatically create a bovpn rule for the connection.

 

by: coalninePosted on 2009-09-08 at 10:03:15ID: 25283875

I don't have the 1:1 NAT enabled. I have the tunnel set up as you described, and it auto creates the policies, but I still have the problem. Just get a request timed out when attempting to ping the server at Site B from my PC. But if I remote into the server there, I can ping 172.16.0.5 from 172.16.40.x.

 

by: hrodriguez761Posted on 2009-09-08 at 10:17:06ID: 25284028

do you have any rules that could be preventing some of the flow traffic thru the tunnel?

Do you have the auto order of your rules enable or disable?

can you open traffic monitor for your pc, ping site b what do you see? is your ping going out? are you getting a reply but you fb is dropping it?

 

 

by: coalninePosted on 2009-09-08 at 11:23:41ID: 25284605

There are 3 rules configured on the Site B side (Site B was configured before I worked here) that I am unsure of. I'll list them here.

1. Policy name - DNS (Order #8)
Policy Type - DNS-Proxy
From - (Any-Trusted Any-Optional Any-External)
To - (Any-External Any-Trusted)
Ports - TCP/UDP:53

2. Policy name - Outgoing (Order #10)
Policy Type - TCP Proxy
From - (Any-Trusted Any-Optional)
To - (Any-External)
Ports - TCP:-0(Any)

3. Policy Name - TCP-Proxy (Order #11)
Policy Type - TCP-Proxy
From - (Any-Trusted Any-Optional)
To - (Any-External)
Ports - TCP:0(Any)

All 3 rules listed there are using proxies, which may be the problem. The firewall on the Site A side is new, with a basic config and only a few ports forwarded for RDP, SMTP, POP3, etc.

Auto order mode is enabled on both firewalls.

When I open the traffic monitor and try to filter my IP, then run ping -t 172.16.40.x nothing shows. I looked on the Site B side as well, and nothing shows up in the traffic monitor logs.

 

by: coalninePosted on 2009-09-08 at 11:51:33ID: 25284897

Deleted those 3 rules on the Site B side, saved configuration to the Firebox.
Didn't make a difference.

 

by: jmlambPosted on 2009-09-08 at 12:05:33ID: 25285054

This might be a silly question, but have you eliminated Windows Firewall as a possible cause?

 

by: hrodriguez761Posted on 2009-09-08 at 12:34:58ID: 25285370

ok on your tunnel route settings, are you routing for the entire site a network or just the ip address you can ping from site b?

 

by: coalninePosted on 2009-09-08 at 13:35:20ID: 25285895

When I try to open Windows Firewall on the DC on Site A, I get a message saying "Windows Firewall cannot run because another program or service is running that might use the network address translation component (ipnat.sys)"

Routing for the entire Site A network.

But it looks like the previous IT employee configured RRAS on the DC.
The DC is Server 2003 SBS.

Should RRAS be removed from the DC?
The DC is the only computer that I can ping the remote site with, and vice versa.

 

by: hrodriguez761Posted on 2009-09-08 at 13:39:15ID: 25285930

that could be part of the problem, try stopping the service and see if you get the tunnel work properly.

 

by: coalninePosted on 2009-09-08 at 14:04:51ID: 25286146

When I stop the Routing and Remote Access portion, I lose communication with Site B. Unable to ping any address on the Site B side.

 

by: hrodriguez761Posted on 2009-09-08 at 14:13:37ID: 25286226

is your DC your default gateway?

 

by: coalninePosted on 2009-09-08 at 14:15:49ID: 25286252

The DC's address is 172.16.0.5, the Firebox (which is the default gateway) is 172.16.0.1

 

by: hrodriguez761Posted on 2009-09-08 at 14:32:10ID: 25286369

ok can you restart the RRAS service let us know what settings have configure for it.

 also could you ping site b and copy a portion of your fb logs to examine whats going on with the tunnel.

 

by: coalninePosted on 2009-09-08 at 15:22:34ID: 25286667

I took a couple of screenshots of the configuration of the RRAS on the DC. If you need any more info, let me know.

 

by: jmlambPosted on 2009-09-08 at 16:38:22ID: 25287117

That's an interesting way of doing things. Completely unnecessary since the 750's are more than capable of routing the 2 networks (not that I'm blaming you; I know you inherited it :) ). Was there previously a site-to-site connection (MPLS, etc), or has the company always used branch office vpn to connect the offices? The tunnel is most likely still up even after RRAS was shutdown. With RRAS shutdown there was no route for the traffic to know where to go. Is your workstation's gateway address the RRAS server by chance? If it is, give yourself a temporary static IP so you can specify 172.16.0.1 for the gateway. Then try to ping the other network.

 

by: coalninePosted on 2009-09-08 at 17:11:22ID: 25287288

Yeah, after I started here, I found a lot of interesting things associated with the configuration of the servers and network. The gateway for all devices on the network are 172.16.0.1, even mine. I have no idea why he configured the DC for RRAS, could have been some work around. But yes, when I disable RRAS it kills the route "172.16.40.0 255.255.255.0 172.16.0.1" and I cannot talk to the other network.

Now, I have no idea what I need to do to make this work.

the 750 on my side (Main office 172.16.0.0/16) is new. I put it in in place of an x700 which is coming to end of life. So, there's been a VPN between the 2 offices since before I worked here. It was previously configured between the x700 and the x750.

If I get rid of RRAS on the DC, will I need to add a static route to the routing table?

I've assigned myself a static IP of 172.16.0.102/16 g=172.16.0.1 and I get timed out responses when pinging the other network currently.

 

by: hrodriguez761Posted on 2009-09-08 at 21:08:58ID: 25288150

If you turn off RRAS and assigned yourself that address and the 750 as the default gateway it should work. this is the same route your DC was using.  There must be something else missing in this picture.  Can you post your settings for the 750.

 

by: coalninePosted on 2009-09-10 at 09:01:50ID: 25301538

Post the settings for the 750 from Site A? Since RRAS is enabled and configured, I cannot ping the network 172.16.40.x from any computer on the 172.16.x.x side except from the DC which is the server that has RRAS enabled. If I add that static route (172.16.40.0 172.16.0.1) to any other computer, I still cannot communicate. Here's a screenshot of the 750 configuration from the Site A side. I blanked my external IP's.

 

by: coalninePosted on 2009-09-10 at 11:32:56ID: 25302969

So, for now, this is what I've done as a temporary fix.

Disabled Routing and Remote Access on the DC.

performed the following on all of my servers:
"Route add 172.16.40.0 mask 255.255.255.0 172.16.0.1"

Now, I can communicate between Site B and all the servers/computers that I add the static route to.

If anyone knows a better solution for this to work without me having to manually add routes to the routing table, it would be greatly appreciated.

 

by: hrodriguez761Posted on 2009-09-10 at 12:12:12ID: 25303287

is your firewall setup as drop-in or routed?

 

by: coalninePosted on 2009-09-10 at 13:31:38ID: 25303961

Routed.

 

by: hrodriguez761Posted on 2009-09-10 at 13:46:03ID: 25304134

can you post screenshots or the results of the followig:

A.- from on of your servers with the route added
    ipconfig /all
    tracert 172.16.40.x
    tracert www.google.com
B.- from one of your pc without the routed added manually
    ipconfig /all
    tracert 172.16.40.x
    tracert www.google.com

 

by: coalninePosted on 2009-09-14 at 13:42:40ID: 25329135

Sorry for the delay, I've been over at the secondary site. they're moving the physical location, getting new phone system etc.. This is what prompted the troubleshooting of the VPN, doing VOIP.  I'm gathering information right now, will post in a few minutes.

 

by: coalninePosted on 2009-09-14 at 13:51:35ID: 25329227

ok.. here's the requested info from my laptop and a server. The laptop does not have the static route added to the routing table. The server has the static route added and can talk to the other side of the VPN.

First, here's the info from my laptop:

C:\>ipconfig /all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : it-kenny
        Primary Dns Suffix  . . . . . . . : CBS.local
        Node Type . . . . . . . . . . . . : Hybrid
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : CBS.local
                                            cbs.local

Ethernet adapter Local Area Connection 4:

        Media State . . . . . . . . . . . : Media disconnected
        Description . . . . . . . . . . . : NCP Secure Client Virtual Adapter
        Physical Address. . . . . . . . . : 02-00-4E-43-50-49

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : cbs.local
        Description . . . . . . . . . . . : Intel(R) 82567LM Gigabit Network Con
nection
        Physical Address. . . . . . . . . : 00-21-70-B9-55-3E
        Dhcp Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : 172.16.0.102
        Subnet Mask . . . . . . . . . . . : 255.255.0.0
        Default Gateway . . . . . . . . . : 172.16.0.1
        DNS Servers . . . . . . . . . . . : 172.16.0.5
                                            172.16.40.16
        Primary WINS Server . . . . . . . : 172.16.0.5

C:\>tracert 172.16.40.16 -h 10

Tracing route to fireball.cbs.local [172.16.40.16]
over a maximum of 10 hops:

  1     *        *        *     Request timed out.
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.

Trace complete.

C:\>tracert www.google.com

Tracing route to www.l.google.com [64.233.169.147]
over a maximum of 30 hops:

  1     1 ms    36 ms     1 ms  172.16.0.1
  2    20 ms    22 ms    12 ms  10.30.16.1
  3     *        *        *     Request timed out.
  4    24 ms    43 ms    26 ms  s208-180-36-173.snjs.ca.sta.suddenlink.net [208.
180.36.173]
  5    29 ms    22 ms    23 ms  xe-1-2-0.mpr3.sjc7.us.above.net [64.124.200.185]

  6    49 ms    35 ms    31 ms  xe-1-0-0.mpr4.sjc7.us.above.net [64.125.26.126]

  7    35 ms    20 ms    49 ms  74.125.49.21
  8    24 ms    33 ms    40 ms  72.14.239.252
  9   103 ms    74 ms    90 ms  209.85.242.210
 10    73 ms    82 ms    77 ms  209.85.249.18
 11    98 ms   112 ms   123 ms  209.85.242.209
 12   107 ms   112 ms    96 ms  64.233.175.219
 13   103 ms   109 ms   106 ms  72.14.232.21
 14   106 ms   119 ms   103 ms  yo-in-f147.google.com [64.233.169.147]

Trace complete.

C:\>
--------------------------------------------------------------------------------------------------------

Now, here's the same tests run on m file server.

C:\>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : cbsfs1
   Primary Dns Suffix  . . . . . . . : CBS.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : CBS.local

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : cbs.local
   Description . . . . . . . . . . . : Intel(R) PRO/100 Network Connection
   Physical Address. . . . . . . . . : 00-B0-D0-79-89-54
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 172.16.0.14
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . : 172.16.0.1
   DNS Servers . . . . . . . . . . . : 172.16.0.5
                                       172.16.40.16
   Primary WINS Server . . . . . . . : 172.16.0.5
   Secondary WINS Server . . . . . . : 172.16.40.16

C:\>tracert 172.16.40.16

Tracing route to fireball.cbs.local [172.16.40.16]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  172.16.0.1
  2     *        *        *     Request timed out.
  3    38 ms    42 ms    51 ms  fireball.cbs.local [172.16.40.16]

Trace complete.

C:\>tracert www.google.com

Tracing route to www.l.google.com [64.233.169.147]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  172.16.0.1
  2    10 ms    19 ms    13 ms  10.30.16.1
  3     *        *        *     Request timed out.
  4    19 ms    15 ms    32 ms  s208-180-36-173.snjs.ca.sta.suddenlink.net [208.
180.36.173]
  5    18 ms    40 ms    23 ms  xe-1-2-0.mpr3.sjc7.us.above.net [64.124.200.185]

  6    25 ms    21 ms    21 ms  xe-1-0-0.mpr4.sjc7.us.above.net [64.125.26.126]

  7    30 ms    37 ms    19 ms  74.125.49.21
  8    19 ms    22 ms    24 ms  72.14.239.252
  9   115 ms    76 ms    78 ms  209.85.242.210
 10    74 ms    75 ms    93 ms  209.85.249.18
 11   105 ms    93 ms   101 ms  209.85.242.209
 12   104 ms    98 ms    96 ms  64.233.175.219
 13   113 ms   105 ms   105 ms  72.14.232.25
 14   104 ms    97 ms   110 ms  yo-in-f147.google.com [64.233.169.147]

Trace complete.

C:\>

 

by: hrodriguez761Posted on 2009-09-14 at 14:12:46ID: 25329395

your subnets are wrong they should read 255.255.255.0 otherwise 172.16.0.x and 172.16.40.0 are in the same network.

 

by: coalninePosted on 2009-09-14 at 14:20:21ID: 25329459

Yeah, this was all set up before I came into the picture. I have no idea why the last guy decided to go with a /16 subnet. The problem is that every machine in the entire Site A network is programmed with a /16 sub. So I guess I get to change it to /24. How much of a pain is that going to be?

 

by: hrodriguez761Posted on 2009-09-14 at 15:12:22ID: 25329824

Not much - use DHCP,  reserve specific addresses for your servers.

 

by: coalninePosted on 2009-09-14 at 15:53:16ID: 25330034

Well, probably be a little harder. The firebox won't allow 172.16.0.0/24 as a valid network range. I guess I could leave the firewall as 172.16.0.1/16 and just re-program the servers. But, I have like 172.16.0.x/16 as the scope that the servers are in, 172.16.1.x/16 as the scope that DHCP clients are in, then 172.16.20.x/16 as the scope that all of my printers/copiers are in. So I guess I am going to have to scrap all those, consolidate everything into a 172.16.1.x/24 scope, re-configure DHCP, etc.

 

by: jmlambPosted on 2009-09-14 at 16:46:31ID: 25330261

I'm glad hrodriguez pointed that out. I should have picked up on that during my first post since I told you use to /16 in the tunnel resources. *bangs head*. Your other option is to renumber Site B if there's less equipment to worry about. 172.17.0.0/24 for example.

 

by: coalninePosted on 2009-09-14 at 16:53:35ID: 25330294

So, If I change the secondary site to a whole new IP sub, re-configure just the single server over there, along with the firewall, modify the VPN settings to reflect the setting changes, then I should be able to leave the /16 on the Site A side, and have 172.17.1.0/24 for the Site B side, the firewalls should route traffic accordingly since they will not be in the same network range? And from 172.17.1.0/24 be able to access 172.16.0.0/16? sounds easier than taking this side down to a /24..

 

by: jmlambPosted on 2009-09-14 at 17:02:39ID: 25330331

That's correct. Since they'll be 2 different networks, it should work as originally intended. You'll need to update DHCP at Site B for the workstations if they use it.

 

by: coalninePosted on 2009-09-14 at 17:17:19ID: 25330388

Well, right on.. now I know what I need to do in order to get this working the way that I want it working. The only other thing is that AD sites and services is already configured. Just change the info in that as well and I should be set. Thanks for all of your help!

20120131-EE-VQP-002

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