Question

QuickVPN & RV042 router, how disconnect RV042 ---> client

Asked by: Raikka_

Hello.

QuickVPN client is connected RV042 router VPN, both is latest firmwares...

When client is connected quickvpn to rv042 router, it works. But when client disconnect, rv042 keeps it alive, and don´t disconnect client. When client try reconnect it cannot because there is VPN still open? Why and how disconnect?

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Asked On
2009-11-05 at 12:35:12ID24875995
Topic

Virtual Private Networking (VPN)

Participating Experts
1
Points
250
Comments
9

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Answers

 

by: thinkpads_userPosted on 2009-11-05 at 12:56:45ID: 25753917

Is the client properly logging off the connection? Or perhaps they are just exiting Quick VPN without actually logging off. That could possibly cause the problem you are getting. Did you look in RV042 logs? Is there any event when the client disconnects? ... Thinkpads_User

 

by: Raikka_Posted on 2009-11-05 at 13:38:36ID: 25754329

RV042 is client status:
online

There is option to disconnect client manually, but no automatic?

 

by: thinkpads_userPosted on 2009-11-05 at 13:43:27ID: 25754373

I don't use Quick VPN any more (not sufficiently robust for me, so I use Juniper Netscreen), but if manual works, use that. I only use manual mode because automatic mode (for any VPN creates issues for me). ... Thinkpads_User

 

by: Raikka_Posted on 2009-11-05 at 14:02:07ID: 25754537

Manual disconnect is available RV042 router setup, so if client disconnect QuickVPN, it will show still "connected" RV042 setup vpn screen... And there is option to disconnect vpn clients... And then open quickvpn again to connect RV042. If RV042 is not manually disconnected VPN clients they cannot connect via vpn anymore

 

by: thinkpads_userPosted on 2009-11-05 at 14:29:00ID: 25754798

I think you are saying that manual connect and manual disconnect at the client application works. Is that true?  

Then, on the RV042, I looked at my own, but that doesn't tell me why the disconnect option wouldn't work on the RV042. But it may be a Quick VPN interaction causing it. That I do not know.

I prefer as a user to manually connect and disconnect because there are times I do not want my machine connect. From a company perspective, I do not want constant connection by clients if they are not using it. So on both fronts I prefer manual, but that is just my own perspective.
... Thinkpads_User

 

by: Raikka_Posted on 2009-11-06 at 03:15:46ID: 25758158

Manual VPN connection works first time, but when client disconnect VPN it cannot connect again because RV042 keeps VPN connection alive, and it must disconnect manually RV042 VPN setup settings....

 

by: thinkpads_userPosted on 2009-11-06 at 04:45:26ID: 25758614

In the RV042 settings, in the VPN tab, if you Edit the tunnel properties (the settings for the remote client), there is an Advanced button. There are several settings here, one of which is Keep Alive.

My tunnels are from router to router and not for remote clients and I can see that setting. Do you have that setting? And if so, can you uncheck it?

... Thinkpads_User

 

by: Raikka_Posted on 2009-11-06 at 06:42:14ID: 25759464

No there is advanced settings or anything like that client to router settings, it is possible only router to router mode.

There is "VPN Client Access" tab, and there is nothing settings about keepalive settings...

 

by: thinkpads_userPosted on 2009-11-06 at 06:45:49ID: 25759490

Given all that you have done now and stuff I offered to you, it is most likely a Quick VPN failure. As I noted, I don't find Quick VPN robust enough to use and use SafeNet SoftRemote (Juniper Netscreen) instead. When it manually disconnects, the connection is dropped.
.... Thinkpads_User

20120131-EE-VQP-002

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