HOW TO: Fix the VMware Data Protection error - VDP: [001] The most recent checkpoint for the VDP appliance is outdated

Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)VMware and Virtualization Consultant
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EE Fellow, MVE, Expert of the Year 2021,2017-11, Scribe 2016-2012, Author of the Year 2018-6,2013-2012 VMware vExpert Pro, vExpert 2022-2011
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In my previous Experts Exchange Articles, most have featured Basic and Intermediate VMware and Virtualisation Topics.

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After a recent network outage this was displayed in the alerts of the VMware vSphere Client, One possible reason is the appliance is stored on a Microsoft Storage Server which has a poor network link to the iSCSI Target. (It should really use Jumbo Frames, and be at least 1GBe!)

image1.jpgThis error has occured because a fault has occured in the backup repository, because the appliance has not been shutdown cleanly.

In this tutorial article, we will show you HOW TO: Fix the VMware Data Protection error - VDP: []001] The most recent checkpoint for the VDP appliance is outdated.
 

1. Login to the VMware Data Protection appliance.


Open the console using the VMware vSphere Client/Web Client, or connect via SSH. Using username - root, and corresponding password.

vdp1a.jpg
Type the following at the console prompt, to stop the VDP services.
 
dpnctl stop

Open in new window

vdp2a.jpgthe results after stopping the services. 

This command stops:
  • hfscheck
  • MCS
  • gsan
  • axionfs
vdp3a.jpgType the command
 
mount

Open in new window


and record the mount points for data01, data02 and data03.

vdp4a.jpgThe mount points are

/dev/sdb1 - /data01
/dev/sdc1 - /data02
/dev/sdd1 - /data03
vdp5a.jpgWe need to manually check the disks /dev/sdb1, /dev/sdc1 and /dev/sdd1; this can only be done if the current disk mounts are un-mounted.

Type the following commands at the console
 
umount /data01
                      umount /data02
                      umount /data03 

Open in new window

vdp6a.jpgWe need to check each disk using the following commands at the console, 
 
xfs_check /dev/sdb1
                      xfs_check /dev/sdc1
                      xfs_check /dev/sdd1

Open in new window

Remount all disks, type the following command at the console
 
mount -a

Open in new window

vdp7a.jpgCheck all the disks are mounted as before, by typing 
 
mount

Open in new window

vdp8a.jpgRestart the VDP services by typing the following at the console
 
dpnctl start all

Open in new window

vdp9a.jpgStop the Maintenance Services, by typing the following command at the console
 
dpnctl stop maint

Open in new window

vdp10a.jpgCreate a manual checkpoint, using the following command
 
avmaint checkpoint --ava

Open in new window

vdp12.jpgPerform a full HFSCheck using the following command; this can take many minutes or hours to run!
 
avmaint hfscheck --full --ava

Open in new window


 vdp14.jpgRun this command, to verify the HFScheck:
 
avmaint hfscheckstatus --ava

Open in new window

vdp15.jpgThe result you are looking for is:-

status = "completed"
result = "OK"

Repeat the manual checkpoint and hfscheck until the above results are displayed.

Run this command, to restart the maintenances services.
 
dpnctl start maint

Open in new window


vdp15a.jpgYou will notice the Alert has disappeared.

Congratulations you have Fixed the VMware Data Protection error - VDP: []001] The most recent checkpoint for the VDP appliance is outdated.

During this series of articles VMware released VMware vSphere 5.5 and VMware vSphere Hypervisor ESXi 5.5. These articles are also applicable to VMware vSphere Hypervisor ESXi 5.0 and 5.5. For consistency, I have used VMware vSphere Hypervisor ESXi 5.1 throughout this series.

Basic VMware Articles Series: 

 
 
 
 
 
 
 
 
 
 
 
 
 


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Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)VMware and Virtualization Consultant
CERTIFIED EXPERT
EE Fellow, MVE, Expert of the Year 2021,2017-11, Scribe 2016-2012, Author of the Year 2018-6,2013-2012 VMware vExpert Pro, vExpert 2022-2011

Comments (2)

John DerrService Delivery Engineer

Commented:
Fixed my issue! Thanks for the easy to follow instructions!

Commented:
Hi Andrew, i have the same issue with my VDP 6.1.  I was following your artilce to fix my issue until i reached the last few steps.  I created a manual checkpoint using the "avmaint checkpoint --ava" command.  when i run the second command " avmaint hfscheck --full --ava", i get the error message below:
ERROR: avmaint: hfscheck: server_exception(MSG_ERR_NO_CHECKPOINT)

I have started and stopped the scheduler a few times.  Any ideas?

Thanks,
Cecil

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