Question

Help with unknown "VMware PCI Ethernet Adapter"

Asked by: SDSimonsen

I am having big problems with a virtual windows 2003 server running on VMware ESX 2.5.3. I tryed to update the nic to a vmxnet virtual device, but now I only get an unknown device VMware PCI Ethernet Adapter. It just does not appear as a networkdevice.

I have tryed do uninstall the VMware Tools, removed the device from the windowsmachine and changed the type agen in the MUI removed all virtual network adapters, and even tryed to create new ones, but all get registered as unknown device in the virtual machine

Has anyone a sugestion how to resolve this trouble?

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Asked On
2007-09-14 at 15:19:38ID22830246
Tags

vmware

,

ethernet

,

pci

,

adapter

Topics

VMware

,

Network Cards & Adapters

,

Microsoft Server

Participating Experts
2
Points
0
Comments
10

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Answers

 

by: LindyMoffPosted on 2007-09-14 at 21:09:57ID: 19896429

Sounds like you may have previously had an "AMD PCNET" adapter before, and the configuration changes modified its identification as a "VMware PCI Ethernet adapter".

There's a chance that even if you installed vmware tools, you still need to manually add the NIC driver after this happens.  Can you run the tools install again, but while the virtual CD-ROM is still loaded, copy the driver?

 

by: jennsteve3Posted on 2007-09-17 at 08:22:59ID: 19905648

SDSimonsen, Have you confirmed that the nic is in the approved hardware list for that version of ESX?  Here is the link to go to to determine if it is:  http://www.vmware.com/support/pubs/esx_pubs.html

 

by: SDSimonsenPosted on 2007-09-17 at 09:04:51ID: 19905993

I tryed this, but it still will not install korrectly.

Does anyone know how much I must delete in the registry, to be sure that all networkcards are deleted?

 

by: jennsteve3Posted on 2007-09-17 at 09:15:10ID: 19906060

Did you go into "device manager" hidden devices and remove the drivers?  That would be less intrusive than the reg.

 

by: SDSimonsenPosted on 2007-09-17 at 09:29:43ID: 19906181

Did not se jennsteve3's remark.

It is not the esx server that has the problem, but one of my virtual machines running within it. It is at win2003 server, and all my other virtual machines are running with the same operatingsystem and drivers.

They all were running with the default vlance virtual device which emulates the amd driver, and I changed them them to the vmxnet to get more performance, and it worked for all the other machines.

 

by: SDSimonsenPosted on 2007-09-17 at 09:44:16ID: 19906287

And yes I have tryed "device manager" "show hidden devices", and I have altso tryed using the "set DEVMGR_SHOW_NONPRESENT_DEVICES=1"

 

by: jennsteve3Posted on 2007-09-17 at 12:21:42ID: 19907538

Rebuild VM or clone it and kuse sysprep?

 

by: SDSimonsenPosted on 2007-09-18 at 02:11:56ID: 19911231

Hi I solved my problem last night by this manner:
Made a copy of my VM, Exported the registery on the VM copy  :-)
Uninstalled VM Tools
Removed the nic
Started the VM
Deleted all entries that i could find for VMware PCI Ethernet adapter
Closed the virtual machine
Added the nic and started the VM
Exported the entries regarding the VMware PCI Ethernet adapter from an other VM to a virtual floppy, and imported them to the registery on the VM copy
Rebooted the VM, installed the VM Tools, and reebooted

The nic showed up as it should, but would not appeare as a network connection. Not even when I ran the "netsh int ip reset logfile.txt", so i imported the WinsockXPFix.exe and running it fixed the machine.

Have not tryed the sysprep, so I do not know if would have helped, but if I have time I will try it on the original version of the VM. LindyMoff's comment on copying the drivers while the installing the tools got me thinking of mounting a virtual floppy, and in that way get registery entries and tools imported the fastest way.

This experience will change my Best Praktice to in future to have a virtual cd with all repair tools ready.

If I would have had the virtual cd ready I would have been able to fetch the registery from a backup onto the cd and then repaired the registery on the failed VM

20120131-EE-VQP-002

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