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September 6, 2008 03:15pm pdt
 
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Attachment Details

VMware / IE ActiveX for Console

Tags: VMware, VirtualCenter, 2.0.2 (61426), Infrastructure Web Access (61423), VMware Remote MKS ActiveX Control not running, IE6
Hi All,

I'm having some serious trouble with a ticket that I cannot seem to fix.

Our US office has recently upgraded their VMware and a client here in the UK is being prompted with a message stating:
"To view this virtual machine's remote console, you must install the VMWare Remote MKS ActiveX Control"

Now I cannot for the life of me get this ActiveX to install. There is a link ("Install Control..."), and it freshes the page, but I still do not get prompted to install it. I have used my workstation admin account on the browser but nothing. I've even logged in locally to the machine but it still just won't install.

I read in the help files the system also supports Firefox as a browser, so ran with that (2.0.14), and it started installing the add-on, but then I get a message saying the browser is un-supported.

I just cannot get this thing working! Does anyone have any ideas that can help?

Many Thanks,

Pete
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Question Stats
Zone: Software
Question Asked By: PeterHing
Solution Provided By: PeterHing
Participating Experts: 1
Solution Grade: A
Views: 100
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