Question

VMWare ESX 4 There are errors during the remediation operation. Failed to install following patches

Asked by: mattolan

I am having trouble remediating 3 of my servers. most of the patches install fine but for a few patches I keep getting the error below and no explanation as to why in the logs. simply that it failed to install

There are errors during the remediation operation.  Failed to install following
patches:

Has anyone experienced this issue or know how to work around it

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Asked On
2009-09-14 at 15:52:21ID24731315
Topics

VMware

,

Virtualization

Participating Experts
2
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Comments
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Answers

 

by: larstrPosted on 2009-09-15 at 05:18:03ID: 25333989

I have seen such errors before and it's normally solved by rebooting the server and then continuing the patch process. I haven't figured out *why* this is happening though.

Lars

 

by: mattolanPosted on 2009-09-15 at 06:09:27ID: 25334450

hmm. I have tried rebooting both the VM and the VCenter servers and I am still getting the same error

 

by: larstrPosted on 2009-09-16 at 02:14:56ID: 25343439

I meant rebooting the ESX host.

 

by: mattolanPosted on 2009-09-16 at 07:31:33ID: 25345968

I rebooted the ESX host. I still get the same error

 

by: mattolanPosted on 2009-10-07 at 14:58:11ID: 25520526

are you still with me larstr?

 

by: larstrPosted on 2009-10-07 at 23:34:46ID: 25522714

Do you  have any logs or screen shots of your issue?

 

by: mattolanPosted on 2009-10-08 at 06:34:28ID: 25525143

This is all VCenter is showing for the error, and it doesn't seem to be in the logs that I can see

 

by: mattolanPosted on 2009-10-22 at 18:05:48ID: 25640603

are you still with me larstr?

 

by: larstrPosted on 2009-10-22 at 21:57:29ID: 25641449

Yes, and I don't know why you're seeing this error. I would call VMware on this issue and file an SR.
http://www.vmware.com/support/policies/howto.html

Lars

 

by: mattolanPosted on 2009-10-26 at 13:24:05ID: 25666388

thanks

 

by: mattolanPosted on 2009-11-30 at 09:36:41ID: 25935618

seems I forgot about this question. anyway I found this issue, but not the solution.

anyway the issue is not a vmware issue at all. the problem is that the vss server is not working on the affected guest os's

 

by: jpletcher1Posted on 2010-02-17 at 14:22:35ID: 26596536

Were you able to figure anything out with this?  I am having the same issue and just ran across this with no resolution listed...

 

by: mattolanPosted on 2010-02-22 at 10:12:36ID: 26823566

I found a few MS articles stating I should be able to fix the issue by re registering all of the dll's for the VSS service. but this has not fixed the problem for me. I am still stuck and have been doing manual updates on the 2 machines affected

20120131-EE-VQP-002

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