Question

Vsphere Vcenter Licence problem

Asked by: CAMSYSTEMS

I have a installation of vsphere for 3 esx servers and vcenter foundation. All was well untill I came in yesterday to find the vcenter server service had crashed and wouldnt run. I first thought it was a database issue so restored the database to a backup and problem still ocurred.

I since then found it was a issue with one of the esx hosts and that everytime the host was attempted reconnection to vcenter vcenter would bomb out. I decided then to try a new fresh vcenter install (aware of all the data and settings that would be lost and need reentering)

This went through fine, I started adding the esx hosts in which worked until I got to the final host for some reason when I try to add it I get a error saying the licence doesnt have enough capacity. On viewing vcenter shows 2 esx hosts each with 2cpus assigned from the 6 cpu licence yet under capacity it shows no cpus available.

It was set up fine beforehand its as if vcenter thinks it has licenced the other esx host however neither are showing the host and each time I try to connect it I get the capacity error.

I have restarted the esx host, restarted the vcenter server and still the problem remains. As no esx host shows in vcenters asset list I cant remove any licence it thinks may have been issued as it only shows two esx hosts.

Is there anywhere this information is held in vcenter or its database where a flag is showing that a licence has been issued but no esx host against it?

I really need to get this sorted as I am running at full capacity across the current two esx hosts for HA. Is anyone able to help with this?

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Asked On
2009-11-06 at 00:32:39ID24877314
Tags

Vsphere Vcenter ESX4 Licence

Topic

VMware

Participating Experts
3
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Comments
5

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Answers

 

by: ryder0707Posted on 2009-11-06 at 00:36:26ID: 25757553

If you connect directly to each esx host. what kind of license do you see?

 

by: CAMSYSTEMSPosted on 2009-11-06 at 00:42:07ID: 25757569

It shows the enterprise licence on the host which itself shows 4cpus free.

 

by: paulsolovPosted on 2009-11-06 at 04:43:50ID: 25758600

have you tried removing and re-adding in the license key?

 

by: CAMSYSTEMSPosted on 2009-11-06 at 04:49:34ID: 25758632

Thanks for your comments. I have just spoken with vmware support. They have informed me this is a bug that they have picked up over the last month. Sometimes the licenes are not being released in vcenter after the esx host is removed from the vcenter server.

There are two fixes, they ran through the easy soloution first which worked. They divided the initial 6 cpu key and then entered each one manually assigining it to a esx host.
The 6 cpu key was then removed. This worked and allowed the vcenter console to connect to the outstanding host.

Thanks for everyones input anyway.

 

by: NTShad0wPosted on 2009-11-07 at 20:32:30ID: 25769405

I saw that problem,

sollution that CAMSYSTEMS give here works for me too, I use it some times at my customers and for my own.

regards
Dawid Fusek
IT Security Consultant &
Virtual Infrastructure Designer
COMP SA

20120131-EE-VQP-002

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