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detox1978Flag for United Kingdom of Great Britain and Northern Ireland

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vSphere: A general system error occurred: Authorize Exception

Hi All,

When I try to connect to my vCenter server using vSphere I get the following error message;

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I am running vSphere on the same server that vCenter is installed, using the IP address.

Service list
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Any ideas?
esx-error.PNG
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Abhilash

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Sorry I edited the question when I realised they were not running.

The error is different.
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Abhilash

This sometimes happens because of a misconfigured Identity source.
Its a documented error. You will have to Remove and re-add the identity source from vCenter SSO.
You will be able to login with local account though.
Follow the below KB to solve the issue.
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1015639
Thanks I tried that without any luck.
*when I say I tried that.  I mean I found the link before posting and put the server in a disbaled SSO, put the server in a workgroup, the re-enabled SSO.

Im not sure what you mean by readd the identity source in vCenter SSO
Did you try local user or admin@system-domain? Are you able to login with those accounts?
I get the following error message

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This guide suggested logging in to  https://10.10.1.18:9443/vsphere-client

But my server isnt listening on that port

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Try logging in into vCenter using vSphere client. Not the web browser.
That's gives the error message in the opening question.  :-)
Can you restart vCenter services?
And can you uninstall and reinstall the vSphere client and try once?
I was thinking the issue is happening only with domain accounts. Now you are telling that no user is able to login into the vSphere client.

the URL you are trying to access is web client. Have you installed it? See if the service is up and running.
>Can you restart vCenter services?
same issue happens

> And can you uninstall and reinstall the vSphere client and try once?
I'll give it a try

>I was thinking the issue is happening only with domain accounts. Now you are telling that no user is able to login into the vSphere client.
I only have domain accounts on vCenter.  I can log into the ESX server directly using a local account, but not domain account

>the URL you are trying to access is web client. Have you installed it? See if the service is up and running.
The link you posted asks you to install the certificate via the web client.  I guess I've never used it before.
Not just domain accounts. There will be a default Admin@system-domain account which is a SSO Administrator account. You will have to try with that.

Also, if the web client works then you can just re-add the identity source(AD) which will help solve this issue.
installing vSphere didnt help.  any other ideas?
Just found my install notes and the password I have for admin@system-domain gives the following error

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Thanks for your help