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01.11.2008 at 04:06PM PST, ID: 23077309 | Points: 250
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Attachment Details

MS Voice Command 1.6 / AT&T 8525 Phone - Install Problems

Zones: Voice Recognition, Windows Mobile (Pocket PC / Win CE) Operating Systems
Tags: Microsoft, Voice Command, 1.6, Windows Mobile 5
Hi Folks:

I have a new AT&T 8525 PDA Phone (with Push-To-Talk).
MS lists the 8525 as compatible device (as do their re-seller sites) for Voice Command.  
The program will NOT install.
After paying $40 for the package, MS now wants another $35 to make it work.  

Phone's OS is Windows Mobile 5.0 - Desktop host is 2 yr old Centrino with XP-Pro (SP2 - fully up-to-date)

The Voice Command software is the most current version, but the phone's firmware is an April version where HTC shows October as the latest version.   Anybody want to venture a guess as to whether I need to upgrade the ROM on the phone??

Many thanks
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Question Stats
Zone: Software
Question Asked By: slow386
Question Asked On: 01.11.2008
Participating Experts: 1
Points: 250
Views: 0
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01.11.2008 at 06:58PM PST, ID: 20642468
CJCraft:

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01.18.2008 at 10:40AM PST, ID: 20692966
slow386:

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01.11.2008 at 06:58PM PST, ID: 20642468
CJCraft:
You were given the option to install to "Device" or "Storage Card". If you didn't install to the device this could happen.

Make sure you enabled the software as well.
 
01.18.2008 at 10:40AM PST, ID: 20692966
slow386:
I've been through the Install several times now, and the only path I can see is to the desktop of the host PC.  I am not given an option to select or modify the path to the phone.

I am not able to find anything to enable/disable the software.

Running Active-Sync trouble shooter finds no issues - the install on the phone fails either when the progress bar just starts, or after one segment.

I only had one installed program (Live Search), and I have removed that.  

Any suggestions approeciated
 
 
20080236-EE-VQP-29 / EE_QW_2_20070628