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06.04.2007 at 12:59PM PDT, ID: 22612054
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Exchange mailbox restore with Backup Exec 11d revision 7170

Zone: Backup Exec
Tags: backup, exec, restore, exchange, 11d
I'm running Backup Exec 11d revision 7170 on a Windows 2000 server.  I've been backing up my information stores to tape using the settings to backup individual mailboxes.  Now, I need to restore several months of mail to one mailbox, and I can't figure out how to do it.  When I go into the restore menu, I can select the store but can not expand it to show mailboxes.  (I miss the old brick level backups...restores were so easy!)

It's obvious that I'm missing something.  
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Question Stats
Zone: Storage
Question Asked By: lshellen
Solution Provided By: honmapog
Participating Experts: 1
Solution Grade: A
Views: 287
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06.04.2007 at 01:23PM PDT, ID: 19211697

Rank: Sage

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06.04.2007 at 01:43PM PDT, ID: 19211873

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06.04.2007 at 01:23PM PDT, ID: 19211697

Rank: Sage

Did you ever see mailboxes under the store when you chose "restore"? I.e. did it ever work?

To show you individual mailboxes, Backup Exec makes a "catalog" of the mailboxes after the information store backup. I've had a problem where that part wouldn't work: it wouldn't show any errors in the job logs, but the catalog wasn't created. When turning on debugging, the debug log showed an "access denied" error code.
It started working after I added my logon account to the "Global Address List" and made sure the logon account had a valid mailbox with at least one email inside.
Accepted Solution
 
06.04.2007 at 01:43PM PDT, ID: 19211873
This is the first time I've needed to restore since I upgraded a few weeks ago.

My logon account is already in the GAL and has a valid mailbox and has a couple of email messages in it.  This account is a member of domain admins, backup operators, exchange domain servers.

Interesting...I took a look at the job log for the tape set I want to use in the restore.  It does not give me a list of individual mailboxes.  The backup set from last night does.  

Drive and media mount requested: 5/16/2007 10:09:07 PM
Drive and media information from media mount: 5/16/2007 10:11:22 PM
Robotic Library Name: DELL 4
Drive Name: DELL 3
Slot: 3
Media Label: DLT000008
Media GUID: {2e4b4afd-c8fa-4191-b091-e8b4b9f170eb}
Overwrite Protected Until: 5/21/2007 10:11:22 PM
Appendable Until: 12/30/9999 7:00:00 PM
Targeted Media Set Name: Media Set 1
 Backup set #4 on storage media #3
The consistency check of the snapshot for the Microsoft Exchange database Public Folder Store (IDEACOM) was successful.
Directory &Mailbox Store (IDEACOM)
Directory &Mailbox Store 2
Directory &Mailbox Store 3
Directory &Mailbox Store 4
Directory &Public Folder Store (IDEACOM)

 

Backup completed on 5/16/2007 at 11:03:00 PM.



Drive and media mount requested: 6/2/2007 9:35:48 PM
Drive and media information from media mount: 6/2/2007 9:38:07 PM
Robotic Library Name: DELL 4
Drive Name: DELL 3
Slot: 3
Media Label: DLT000007
Media GUID: {53000043-c45e-4785-b64d-c8c7551703fb}
Overwrite Protected Until: 6/7/2007 9:38:07 PM
Appendable Until: 12/30/9999 7:00:00 PM
Targeted Media Set Name: Media Set 1
 Backup set #4 on storage media #3
The consistency check of the snapshot for the Microsoft Exchange database Public Folder Store (IDEACOM) was successful.
Directory &Mailbox Store (IDEACOM)
Mailbox Mailbox Store (IDEACOM)&6116 Membership [6membership]
Folder Mailbox Store (IDEACOM)&6116 Membership [6membership]&Cisco Search Folders
Folder Mailbox Store (IDEACOM)&6116 Membership [6membership]&Common Views
Folder Mailbox Store (IDEACOM)&6116 Membership [6membership]&Deferred Action
Folder Mailbox Store (IDEACOM)&6116 Membership [6membership]&Finder
Folder Mailbox Store (IDEACOM)&6116 Membership [6membership]&Schedule


It doesn't look like the earlier tapes have the individual mailboxes backed up.  I'm going to have one very unhappy user.
 
 
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