Backups Cancelled by User. But I didnt cancel them???
i look after all IT issues for a small recruitment company and they run DIFF backups Monday night to Thursday night and a FULL backup Friday night - Sunday night. Backups have been fine for at least 6 months if not more and there is a staff member who swaps out the tapes for me as manage their server remotely.
I looked at the backups today and i noticed the last 7 backups have been all cancelled. Nobody has the domain administrator password except me and nobody has access to login into the server except me and I have not cancelled these backups. I looked at the properties of my both the DIFF and the FULL backup jobs and i cannot see anything that would have cancelled the jobs.
I logs show this:
Job Log for Diff Backup
--------------------------
Completed status: Canceled
Expand AllCollapse All
Job Information
Job server: XXXXXX
Job name: Diff Backup
Job started: Thursday, July 26, 2007 at 8:00:05 PM
Job type: Backup
Job Log: BEX_XXXXXXX_00169.xml
Drive and media mount requested: 7/26/2007 8:00:05 PM
V-79-57344-33039 - Error - Mount failed.
User canceled a Physical Volume Library operation.
Job Completion Status
Job ended: Thursday, July 26, 2007 at 10:01:13 PM
Completed status: Canceled
The job was canceled because the response to a media request alert was Cancel, or because the alert was configured to automatically respond with Cancel, or because the Backup Exec Job Engine service was stopped.
Errors
Click an error below to locate it in the job log
V-79-57344-33039 - Error - Mount failed.
User canceled a Physical Volume Library operation.
Where can i check if the response is cancel and can i change this?? The person who swaps out the tapes for me on a Friday and Monday have never missed a day and they swapped out the swap last Friday as usual and will be swapping out the tapes again tonight so Mondays backup (tonight) can run...
I'm very curious to why my backups are cancelled.
Please advise.
I looked at the backups today and i noticed the last 7 backups have been all cancelled. Nobody has the domain administrator password except me and nobody has access to login into the server except me and I have not cancelled these backups. I looked at the properties of my both the DIFF and the FULL backup jobs and i cannot see anything that would have cancelled the jobs.
I logs show this:
Job Log for Diff Backup
--------------------------
Completed status: Canceled
Expand AllCollapse All
Job Information
Job server: XXXXXX
Job name: Diff Backup
Job started: Thursday, July 26, 2007 at 8:00:05 PM
Job type: Backup
Job Log: BEX_XXXXXXX_00169.xml
Drive and media mount requested: 7/26/2007 8:00:05 PM
V-79-57344-33039 - Error - Mount failed.
User canceled a Physical Volume Library operation.
Job Completion Status
Job ended: Thursday, July 26, 2007 at 10:01:13 PM
Completed status: Canceled
The job was canceled because the response to a media request alert was Cancel, or because the alert was configured to automatically respond with Cancel, or because the Backup Exec Job Engine service was stopped.
Errors
Click an error below to locate it in the job log
V-79-57344-33039 - Error - Mount failed.
User canceled a Physical Volume Library operation.
Where can i check if the response is cancel and can i change this?? The person who swaps out the tapes for me on a Friday and Monday have never missed a day and they swapped out the swap last Friday as usual and will be swapping out the tapes again tonight so Mondays backup (tonight) can run...
I'm very curious to why my backups are cancelled.
Please advise.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Tools>Wizard>Alerts Autoresponse Wizard
ASKER
I did but i cant find it - where is it??