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9.6

Symantec Backup Exec not seeing Exchange 2007 information store

Asked by grayreverand in Backup Exec

Tags: backup, exchange, 2007, exec, store

I recently implemented Exchange 2007 in our domain and still currently coexist with Exchange 2000.  I'm curently having a problem trying to get Symantec's backup Exex software to see my Exchange 2007 information store.  

I try to setup a new backup job using the wizard and get to the point where I have to drill down to select what servers to backup.  We currently have an Exchange 2007 mailbox cluster with only that role on the servers.  I'm able to drill down to the Mailbox cluster but there is no entry for the information store in it.  I can see an ExchangeOAB share, a Resources share, and an Address share with 4 other hexidecimal share names it says I don't have access to.  

I'm guessing that maybe one of the hexidecimal shares is the information store but I can't figure out why I can't access it.  Permissions should be correct for the backup account as well as my own, the Exchange tools were installed on the backup server, and the remote agent was installed on the Mailbox cluster.
 
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[+][-]09/24/07 11:23 AM, ID: 19950437Accepted Solution

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Zone: Backup Exec
Tags: backup, exchange, 2007, exec, store
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Solution Provided By: honmapog
Participating Experts: 2
Solution Grade: A
 
[+][-]09/25/07 10:06 AM, ID: 19957286Author Comment

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[+][-]09/25/07 10:22 AM, ID: 19957403Expert Comment

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