Question

The system administrator has set policies to prevent this installation

Asked by: martgriff

I do hope someone can help.

I have a 2003 Domain Controller and xp Clients, we do run GPO, When ever i try and install MSI Installer files and some *.exe on the servers or client pcs i get the following error "The system administrator has set policies to prevent this installation" I have checked the Domain and Domain Controller Policys and there is nothing in there stopping it, I setup logging when i tryed to install "VERITAS Backup Exec for Windows Servers.msi"  see below:

=== Verbose logging started: 03/10/2007  21:18:39  Build type: SHIP UNICODE 3.01.4000.4042  Calling process: C:\WINDOWS\System32\msiexec.exe ===
MSI (c) (6C:64) [21:18:39:218]: Resetting cached policy values
MSI (c) (6C:64) [21:18:39:218]: Machine policy value 'Debug' is 0
MSI (c) (6C:64) [21:18:39:218]: ******* RunEngine:
           ******* Product: D:\WINNT\INSTALL\BE\VERITAS Backup Exec for Windows Servers.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (6C:64) [21:18:39:968]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (6C:64) [21:18:42:093]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'D:\WINNT\INSTALL\BE\VERITAS Backup Exec for Windows Servers.msi' against software restriction policy
MSI (c) (6C:64) [21:18:42:093]: SOFTWARE RESTRICTION POLICY: D:\WINNT\INSTALL\BE\VERITAS Backup Exec for Windows Servers.msi has a digital signature
MSI (c) (6C:64) [21:18:42:640]: SOFTWARE RESTRICTION POLICY: D:\WINNT\INSTALL\BE\VERITAS Backup Exec for Windows Servers.msi is permitted to run at the 'unrestricted' authorization level.
MSI (c) (6C:64) [21:18:42:734]: Cloaking enabled.
MSI (c) (6C:64) [21:18:42:734]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (6C:64) [21:18:42:734]: End dialog not enabled
MSI (c) (6C:64) [21:18:42:734]: Original package ==> D:\WINNT\INSTALL\BE\VERITAS Backup Exec for Windows Servers.msi
MSI (c) (6C:64) [21:18:42:750]: Package we're running from ==> C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\ea6ac.msi
MSI (c) (6C:64) [21:18:42:796]: APPCOMPAT: looking for appcompat database entry with ProductCode '{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}'.
MSI (c) (6C:64) [21:18:42:812]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (6C:64) [21:18:42:812]: MSCOREE not loaded loading copy from system32
MSI (c) (6C:64) [21:18:42:859]: Machine policy value 'TransformsSecure' is 1
MSI (c) (6C:64) [21:18:42:890]: Machine policy value 'DisablePatch' is 0
MSI (c) (6C:64) [21:18:42:890]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (6C:64) [21:18:42:890]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (6C:64) [21:18:42:890]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (6C:64) [21:18:42:890]: APPCOMPAT: looking for appcompat database entry with ProductCode '{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}'.
MSI (c) (6C:64) [21:18:42:890]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (6C:64) [21:18:42:890]: Transforms are not secure.
MSI (c) (6C:64) [21:18:42:890]: Note: 1: 2262 2: Control 3: -2147287038
MSI (c) (6C:64) [21:18:42:890]: Command Line: CURRENTDIRECTORY=D:\WINNT\INSTALL\BE CLIENTUILEVEL=0 CLIENTPROCESSID=5484 CURRENTMEDIAVOLUMELABEL=SYMANTEC
MSI (c) (6C:64) [21:18:42:890]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{CFD678D9-E56C-4343-A417-F830F1BE6DE9}'.
MSI (c) (6C:64) [21:18:42:890]: Product Code passed to Engine.Initialize:           ''
MSI (c) (6C:64) [21:18:42:890]: Product Code from property table before transforms: '{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}'
MSI (c) (6C:64) [21:18:42:890]: Product Code from property table after transforms:  '{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}'
MSI (c) (6C:64) [21:18:42:890]: Product not registered: beginning first-time install
MSI (c) (6C:64) [21:18:42:890]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (c) (6C:64) [21:18:42:890]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (6C:64) [21:18:42:890]: User policy value 'DisableMedia' is 1
MSI (c) (6C:64) [21:18:42:890]: Warning: rejected media source due to system policy.
This installation is forbidden by system policy.  Contact your system administrator.
D:\WINNT\INSTALL\BE\VERITAS Backup Exec for Windows Servers.msi
MSI (c) (6C:64) [21:18:42:906]: Note: 1: 1708
MSI (c) (6C:64) [21:18:42:906]: Note: 1: 2729
MSI (c) (6C:64) [21:18:43:312]: Note: 1: 2729
MSI (c) (6C:64) [21:18:43:312]: Product: Symantec Backup Exec for Windows Servers -- Installation failed.

MSI (c) (6C:64) [21:18:43:328]: MainEngineThread is returning 1625
=== Verbose logging stopped: 03/10/2007  21:18:43 ===

Can anyone see from this log what the hell is stopping it?

Some of the things i have tryed:
Disabled the "Disable Windows Installer" in GPO

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Asked On
2007-10-03 at 13:33:29ID22870503
Tags

administrator

,

system

,

set

,

policies

,

has

Topics

Backup Exec

,

Windows 2003 Server

,

Active Directory

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Answers

 

by: My_UsernamePosted on 2007-10-03 at 14:41:31ID: 20010293

Run RSoP in logging mode and see what shows in the:
Computer Configuration\Windows Settings\Security Settings\Software Restriction Policies
User Configuration\Windows Settings\Security Settings\Software Restriction Policies

 

by: KCTSPosted on 2007-10-03 at 16:32:31ID: 20010848

This message can only result from a software restriction policy - its there somewhere !

 

by: Network_Data_SupportPosted on 2007-10-04 at 05:14:53ID: 20013403

his normally happens when the Windows Installer is not registered or the services which is not started.

Solution
=======
1. Open a CMD.EXE prompt.
2. Type msiexec /unregister and press Enter.
3. Type msiexec /regserver and press Enter.

 

by: ChiefITPosted on 2007-10-05 at 03:04:43ID: 20020587

This may be off key:

I run McAfeee:
That AV program that restricts users, and software installs, from editting registry. Maybe your AV program is stopping resitry edits and sees executables as a threat.

 

by: Computer101Posted on 2007-11-15 at 18:09:14ID: 20295190

Forced accept.

Computer101
EE Admin

 

by: deavdatta_gPosted on 2008-03-06 at 06:15:31ID: 21060295

I feel some of the software restriction policies causing problems

 

by: Musafeer79Posted on 2008-04-01 at 23:46:10ID: 21260609

I had the same problem with win2003 server stnd. Solved it by:
1. Assign as password to the local administrator account using >Control Panel>Computer Management>Local Users and Groups>Users
2.Right Click on setup.exe or whatever executable. Run as Local Administrator, give the password.

Worked well for me.

 

by: tubalcainPosted on 2009-04-15 at 01:52:06ID: 24145905

Musafeer79 Thanks for that -  worked a treat

 

by: MCHCPAnalystPosted on 2009-10-23 at 09:18:53ID: 25645876

I had this problem on a Windows 2008 Web server and an MSI that one of our developers created. I tried everything i could find to try across the web and finally got it to work when I logged out of the machine with the domain admin account I'd been using and logged back in as the local administrator. It doesn't make sense to me, but there you go.

20120131-EE-VQP-002

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