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01.24.2008 at 01:10PM PST, ID: 23109264
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BE server service fails to start (hangs) after installation of hotfix

Zone: Backup Exec
Tags: Symantec, Backup Exec, 11d
After LiveUpdate installed a hotfix on the BAckup Exec server, the system was rebooted. After reboot the BE Server service fails to start.
 
The application log contains the following entry:
Faulting application beserver.exe, version 11.0.7170.27, faulting module mscoree.dll, version 2.0.50727.832, fault address 0x000302da.

and the system log:

Application popup: Microsoft Visual C++ Runtime Library : Runtime Error!

Program: C:\Program Files\Symantec\Backup Exec\beserver.exe

Any ideas?

To circumvent the problem I installed BE on another server and tried to move the BE database etc from the old server using http://entsupport.symantec.com/docs/288640. This did not work. Also on the new server BE server will not start. After uninstalling BE and installing it again on the new server but without using the old BE database everything is OK, but now I miss my cataloges, media sett information,  tape library configuration, etc.

Anyone able to help me getting BE to work again, or to move the catalogues and other information to the new server in a different way?
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Question Stats
Zone: Storage
Question Asked By: kogeler
Solution Provided By: kogeler
Participating Experts: 2
Solution Grade: A
Views: 37
Translate:
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01.26.2008 at 11:10AM PST, ID: 20750768

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02.03.2008 at 01:49PM PST, ID: 20810461

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02.14.2008 at 04:20PM PST, ID: 20898409

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01.26.2008 at 11:10AM PST, ID: 20750768
kogeler
 
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02.03.2008 at 01:49PM PST, ID: 20810461
kogeler,

We have made several attempts to bring special attention to your question, but they have not been successful. At this point, you may want to consider deleting this question and re-submitting it.

You might consider using different, more appropriate zones for your question; please see http://www.experts-exchange.com/allTopics.jsp for a complete list.

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02.14.2008 at 04:20PM PST, ID: 20898409
pls close
no one even viewed the question.
I got the solution elsewhere
Accepted Solution
 
 
02.25.2008 at 07:10AM PST, ID: 20975988
What was the solution? I've got a similiar issue...

Thanks,
Adam
 
 
04.15.2008 at 08:00PM PDT, ID: 21364454
I also would like to know how this problem was resolved. What was your solution?
 
 
04.16.2008 at 01:39AM PDT, ID: 21365795
I posted the solution at: https://forums.symantec.com/syment/board/message?board.id=be11dOther&thread.id=1691. Later I had a similar problem (same symptoms), after a update of .Net.  After .Net was removed and reinstalled, it worked again.
 
 
 
20080236-EE-VQP-29 / EE_QW_2_20070628