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7.4

Exchange 2007 Backup Failures

Asked by Bwalters613 in Backup Exec, Exchange Email Server

Tags: Symantec, Backup Exec 11d, 64-bit

Windows 2003 R2 64-bit server, fully patched.
Syantec BackupExec 11d 64-bit, fully updated.
Exchange 2007, fully updated.

When using Backup To Disk (there is no tape drive) to backup Exchange Information Store and Public Folders, it backs up 28GB, which is the Information Store size, then fails with the below error, and no Information Store items other than Public Folders are viewable in the restore options.

Error:

Backup- \\SERVER\Microsoft Information Store\First Storage Group Unable to complete the operation for the selected resource using the specified options.  The following error was returned when opening the Exchange Database file:  '-543 The required log files for recovery are missing. '

I have messages posted on Symantec's support forums, but they are rarely helpful, and I cannot find this error anywhere so far.  I have tried a number of other options from Symantec articles (Administrator account is an Exchange Orgnaization Admin, Hotfix 14...etc.) to no avail.  Anyone with any help would be supremely appreiciated!
[+][-]02/01/08 01:49 AM, ID: 20795328Expert Comment

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[+][-]02/01/08 06:23 AM, ID: 20796724Author Comment

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[+][-]02/06/08 07:48 AM, ID: 20832910Author Comment

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[+][-]02/06/08 02:31 PM, ID: 20836424Accepted Solution

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About this solution

Zones: Backup Exec, Exchange Email Server
Tags: Symantec, Backup Exec 11d, 64-bit
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Solution Provided By: mass2612
Participating Experts: 1
Solution Grade: B
 
[+][-]02/06/08 04:29 PM, ID: 20837109Author Comment

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[+][-]02/11/08 02:12 PM, ID: 20870814Author Comment

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[+][-]02/28/08 05:49 AM, ID: 21003596Author Comment

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