July 24, 2008 09:11pm pdt

1. honmapog 256,752
2. iamthecre... 97,628
3. bhanukir7 43,733
4. Richard_... 31,350
5. A2the6th 20,275
6. Mr-Madc... 19,330
7. rindi 19,302
8. ryansoto 18,175
9. CrashDu... 17,950
10. akirhol 15,060
11. SysExpert 14,752
12. glenn_1... 14,075
13. dovidmichel 14,000
14. SteveH_UK 13,710
15. lnkevin 12,350

1. honmapog 569,106
2. iamthecre... 246,295
3. rindi 220,452
4. andyalder 175,505
5. SysExpert 108,987
6. Mr-Madc... 103,225
7. Sembee 76,139
8. meyersd 75,605
9. David_Fong 72,051
10. simsjrg 64,591
11. dovidmichel 60,375
12. snoopfrogg 50,077
13. bhanukir7 49,793
14. leew 46,574
15. sirbounty 43,409

02.12.2008 at 05:28AM PST, ID: 23156014

	[x] Attachment Details

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8.4

RD1000 and Backup Exec 11d configuration

Zones: Backup Exec, Hard Drives & Storage, Removable Backup Media

Tags: Dell, RD1000, RD1000 External USB, 120 GB cartriges

I have an issue getting BE 11d configured with the RD1000. I was assured by dell when we purchased the backup solution that it was integratable like a tape drive with this flavor of BE and that there should be no issues. Beyond that I have been unable to find a walkthrough -- tutorial -- or forum response that has adequately explained what needs to be done.

Environment:
Server: Dell 2950
OS: Windows Server 2003 R2
Symantec Version: BE 11D
Removable media: RD1000 120GB cart.

That being said I can Inventory the drive and pass every time however when I catalog them i get this error:

"V-79-57344-33035 - Error - Mount failed.
Physical Volume Library Drive not found.
V-79-57344-33035 - Unable to acquire device for the specified pool and media"

I have read that the only way to currently get this to work is to use the backup to folder feature instead treating the drives as a "Tape Device" or other removable media.

So i have 2 questions:

1. Is there a step by step process documented to use the device correctly.
2. Is there a config step that i missed when i originally set this up. (I ran live update as well as download the latest drivers "BE7170RHF35_32bit_296286.exe" )

I have read the admin guide and verified that the device is supported via the compatibility list on the Symantec web site.

I appreciate all of your help. Let me know if there is another piece of info you need.

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Related Solutions: How does Dell's RD1000 Perform in Real Life

Question Stats

Zone: Storage

Question Asked By: orci

Solution Provided By: honmapog

Participating Experts: 2

Solution Grade: B

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