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8.2

Cannot backup 2003 Exchange mailboxes; "Logon account "name" failed to access \\server\Microsoft Exchange Mailboxes".  Access is denied

Asked by chitchcock in Backup Exec, Windows 2003 Server, Exchange Email Server

Tags: Veritas, BackupExec, 9.1, Exchange 2003 installed on Windows Server 2003

For some reason, I have a logon failure when attempting to set up a backup job for our new exchange 2003 server.  I installed the remote agent and rebooted the target machine no problem, but when I go to create the job, when I click the folder "Microsoft Exchange Mailboxes" I get a prompt for the proper credentials and a message "Logon account""""failed to access "\\server\Microsoft Exchange Mailboxes".  Access is denied.  I tried to create a new backupexecmail user with full privileges including a member of the administrators, domain admins, exchange domain servers and exchange enterprise servers groups and even added the new backupexecmail user to the local administrators group with no luck.
I also granted permissions for the backup exec service to run as the new user instead of the system account from the new exchange box
 
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[+][-]02/22/08 05:04 AM, ID: 20956768Expert Comment

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[+][-]02/22/08 05:27 AM, ID: 20956940Author Comment

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[+][-]02/22/08 05:29 AM, ID: 20956965Author Comment

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[+][-]02/22/08 11:51 AM, ID: 20960773Accepted Solution

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About this solution

Zones: Backup Exec, Windows 2003 Server, Exchange Email Server
Tags: Veritas, BackupExec, 9.1, Exchange 2003 installed on Windows Server 2003
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Solution Provided By: chitchcock
Participating Experts: 1
Solution Grade: A
 
 
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