October 13, 2008 07:59pm pdt

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	[x] Attachment Details

After installing SP2 and Hotfixes 1-5 Backup Exec crashes during backups

[x]

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9.4

Zone: Backup Exec

Tags: Symantec, Backup Exec, 11d, Faulting application beserver.exe, version 11.0.7170.32, stamp 475fe521, faulting module beserver.exe, version 11.0.7170.32, stamp 475fe521, debug? 0, fault address 0x0034994f., Backup Exec service stops

I recently inherited Symantec Backup Exec 11d at my place of employment. It is used to backup from three remote servers on to a removable backup to disk folder that is a 1TB external hard disk.

It was backing up just fine earlier but then I decided to check for updates and it found SP2, Hotfix 1,2,3,4,5. I went ahead and installed these but now when ever I run a full back up (differentials seem to run fine), Backup Exec crashes midway and the service stops.

The error that I receive in Backup exec event viewer is:

Event Type:      Error
Event Source:      .NET Runtime 2.0 Error Reporting
Event Category:      None
Event ID:      1000
Date:            2/24/2008
Time:            12:32:35 PM
User:            N/A
Computer:      BACKUP
Description:
Faulting application beserver.exe, version 11.0.7170.32, stamp 475fe521, faulting module beserver.exe, version 11.0.7170.32, stamp 475fe521, debug? 0, fault address 0x0034994f.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 62 00 65 00 73 00 .b.e.s.
0030: 65 00 72 00 76 00 65 00 e.r.v.e.
0038: 72 00 2e 00 65 00 78 00 r...e.x.
0040: 65 00 20 00 31 00 31 00 e. .1.1.
0048: 2e 00 30 00 2e 00 37 00 ..0...7.
0050: 31 00 37 00 30 00 2e 00 1.7.0...
0058: 33 00 32 00 20 00 34 00 3.2. .4.
0060: 37 00 35 00 66 00 65 00 7.5.f.e.
0068: 35 00 32 00 31 00 20 00 5.2.1. .
0070: 69 00 6e 00 20 00 62 00 i.n. .b.
0078: 65 00 73 00 65 00 72 00 e.s.e.r.
0080: 76 00 65 00 72 00 2e 00 v.e.r...
0088: 65 00 78 00 65 00 20 00 e.x.e. .
0090: 31 00 31 00 2e 00 30 00 1.1...0.
0098: 2e 00 37 00 31 00 37 00 ..7.1.7.
00a0: 30 00 2e 00 33 00 32 00 0...3.2.
00a8: 20 00 34 00 37 00 35 00 .4.7.5.
00b0: 66 00 65 00 35 00 32 00 f.e.5.2.
00b8: 31 00 20 00 66 00 44 00 1. .f.D.
00c0: 65 00 62 00 75 00 67 00 e.b.u.g.
00c8: 20 00 30 00 20 00 61 00 .0. .a.
00d0: 74 00 20 00 6f 00 66 00 t. .o.f.
00d8: 66 00 73 00 65 00 74 00 f.s.e.t.
00e0: 20 00 30 00 30 00 33 00 .0.0.3.
00e8: 34 00 39 00 39 00 34 00 4.9.9.4.
00f0: 66 00 0d 00 0a 00 f.....

Is there a solution to this or will I have to reinstall?

Thank you.

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