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Paulduberry

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Backup Exec. SMTP configuration for Email Notification

Guys, I have tried all sorts of variations and combinations with the SMTP configuration screen for email notification but I am not receiving any emails when I click on Test in the recipient screen. There are 3 fields that are concerned here. The SMTP Server name, the Sender name and the Sender email address. Seems straightforward enough. So, unless there's something else going on. I don't know. I have trawled previous questions of a similar nature but they don't seem to specifically address my particular problem.
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Paulduberry

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I'm not the greatest Exchange person but I can Telnet but don't know how to check for relaying. When you say servername I have the entry 'SBS.crinklemerchants.local'. Is this correct?
Sorry. I can see how to check for relaying. This is a single SBS 2003 server with Exchange and Backup Exec. all running on the 1 machine.
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I can Telnet into the SMTP server no problem. Relaying is allowed. In SMTP Notification Parameters I have entered the full DNS name of the server. The port is 25 and the Default Sender is administrator@crinklemerchants.local. It still doesn't work. Any other suggestions?
There are a couple of questions not answered. I wanted specific information as to how to setup SMTP configuration. I have tried various combinations but it still doesn't work. Oh well, Experts Exchange is good but not perfect. Thanks anyway.
This is an old post, but I wanted you to know that it had the right answer.  I've worked with Symantec for a few months trying to get the software to email me alerts.  They originally told me I had to upgrade and I did that, but it still wouldn't work.  Based on the 2nd post, my problem was immediately resolved.  No where did I see where you had to include the server name - the screens shows you enter smtp.domain.com!!  So I just wanted to say thank you!  I always find the best info on Experts-Exchange and this is another example!!!