Question

Slow Backup Veritas 10D

Asked by: BarkersIT

Hi All,

We use veritas backup exec 10D and have noticed a decline in average backup rate, but can see no real reason why, especially given the hardware we have.

We are getting 300MB average even though a year ago it was 700+ and now we actually have less data and better servers.
Backup of data on the backup server is in excess of 2000MB a min, so its not the drive or scsi card

Setup

Veritas 10D on server 2003 sp2 connected to LTO 200/400 via LSI SCSI
Servers are different generations of DL380, all with teamed 1GB NIC's
All Servers connected with 3Com 5500EI Gigabit Switch, Jumbo Frames Enabled on Swith & Servers

During backup the CPU's & NICs are not maxed out

Any ideas, our backup is running out of time,

Thanks

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Asked On
2008-04-24 at 01:01:27ID23349481
Topic

Backup Exec

Participating Experts
2
Points
500
Comments
16

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Answers

 

by: Richard_de_grootPosted on 2008-04-24 at 01:11:03ID: 21428565

Are you already aware if the theoratically maximum tape drive speed is meeting the speed in practice? If yes, then you can consider trying the following:
1. Remove verification (if it is on);
2. Try a cleaning tape;
3. Check if your virusscanner is scanning data during backup;
4. You can configure BE first of all to copy all over to the c or d drive. During the day you can backup these files;
5. Maybe you can update the SCSI drivers. This can be a huge difference in data throughput;
6. Check connections to the scsi card;
7. Look in the logs for problems;
8. Did you try to defrag the disk or the .edb files of Exchange?
9. Tried another SCSI card with larger datathroughput.
10. Are you using W2003 R2? Could conflict with 10d :-( Especially the remote agent.

Hope this helps.

Richard

If al this is done and no change in datathroughput? You can consider a new server with fast disks or a faster tapestreamer. How much data do you want to backup and what is your backup windows at night?

 

by: Richard_de_grootPosted on 2008-04-24 at 01:13:57ID: 21428584

 

by: Richard_de_grootPosted on 2008-04-24 at 01:15:31ID: 21428588

or this:
http://seer.support.veritas.com/docs/285756.htm

Hope his helps.

Richard

 

by: BarkersITPosted on 2008-04-24 at 01:21:36ID: 21428609

Hi Richard de groot, in answer to your questions
1) I can really turn off verification as we need to know it has worked
2) Local backup is 2000MB throughput, so its not the drive or scsi
3) Sophos is installed on the machine but we never have on access scanning on servers, only weekly
4) We dont have enough space to proxy copy backups
5) Refer to answer 2
6) Refer to answer 2
7) Will look into this
8) Disks are defragged weekly
9) Refer to answer 2
10) We are using R2, this is interesting do you have any more info on this

Our nightly backup is 120GB

Thanks

 

by: BarkersITPosted on 2008-04-24 at 01:29:32ID: 21428639

Also I have copied a 2GB file over FTP from one server to our backup server and I'm getting 1600mb a min.

 

by: BarkersITPosted on 2008-04-24 at 01:45:45ID: 21428713

One of the articles above had a nifty suggestion, we conducted a sample backup to the tape drive using NTBackup, and found it to be twice, to two thirds quicker, so this is pointing at software rather than hardware

 

by: Richard_de_grootPosted on 2008-04-24 at 02:18:23ID: 21428870

Hmm we're getting somewhere :-) Tried a reinstall yet? I presume SP3 is applied right? Sorry for asking :-(

 

by: BarkersITPosted on 2008-04-24 at 03:12:50ID: 21429185

A good question, SP3 for what?

 

by: Richard_de_grootPosted on 2008-04-24 at 03:18:20ID: 21429224

 

by: BarkersITPosted on 2008-04-24 at 04:06:50ID: 21429473

Hi Richard, I dont think we were on SP3, have just upgraded and rebooting at lunch (1 hour from now), will test after that, I'll kick myself if this does work as I really should have spotted it :-)

 

by: BarkersITPosted on 2008-04-24 at 05:56:34ID: 21430252

Hi,
Have now upgraded and rebooted but unfortunately still not evident speed increase, totally bizarre

 

by: cooleditPosted on 2008-04-24 at 06:11:42ID: 21430381

Hi, there

things to notice there is a SP4 for Backup Exec 10d is this by the way the build 5629 that is the one you should use.

also the backup's that you are running I then assume the slow backup are from remote clients
is there System state backup's involved in this.

Check Space rule 80/20 so that means if you re having a System state being backup then on that System state you will need at least 20% free space of the C:\ drive otherwise you will see that the backup is going very slow on the transfer rate as well.

Also check the VSS Rollupdate Microsoft kb940349 install on all Windows 2003 Servers including the Backup Exec server.

Cooledit

 

by: BarkersITPosted on 2008-04-24 at 06:29:02ID: 21430553

Well I'm doing really well today, do you have a link I can get it from, the symantec site is full of cr**

 

by: cooleditPosted on 2008-04-24 at 08:25:58ID: 21431913

hi, there

SP4 for backup exec.

Backup Exec 10D:
Be10d build 5629:
http://seer.support.veritas.com/docs/279332.htm

Service Pack 4 for build 5629:
http://seer.entsupport.symantec.com/docs/290905.htm

Device Driver for build 5629:
http://seer.entsupport.symantec.com/docs/285593.htm

 

by: BarkersITPosted on 2008-05-02 at 06:06:14ID: 21486270

Have yet to upgrade to this, planning it soon

 

by: BarkersITPosted on 2008-08-28 at 03:36:48ID: 22333298

Problem was ultimately down to server disk IO and as soon as we virtualised the problem went away, thanks for all your help guys, I'll see if i can spread the points anyway

20120131-EE-VQP-002

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