Backup Fails: Final error: 0xa0008703

Windows server 2003
Veritas Backup Exec 9.1
Dell Poweredge 2600
4mm 20/40 GB drive/ tapes

**** Recent installation  of Symantec Endpoint solution 11.  *****

Our backups stopped working witherror: Final error: 0xa0008703.
If I run a TEST backup of our backup job, it fails as well.

I have tried a new tape.
I have stopped and restarted Backup Exec services.
I have shutdown and resatrted our server.
I have tried multiple TestRuns of our backup job, even reducing the amount of data to be backed up. Our data files size is just over 20GB.  I have select to use H/W or S/W compression if needed.
ALL tests were unsuccessful.

I created a new (very small) backup job.  I loaded a brand new tape and it has been thirty minutes that Backup Exec shows that it is "Loading Meda".  The backup has not started.

I have pasted the errors and logs below.

Any help would be appreciated.
****************************************************************************************************************
Event Viewer:
Event Type:      Error
Event Source:      Backup Exec
Event Category:      None
Event ID:      34114
Date:            7/19/2008
Time:            7:00:11 AM
User:            N/A
Computer:      ERP1
Description:
Backup Exec Alert: Job Cancellation
(Server: "ERP1") (Job: "Backup 0001") The job was automatically canceled because it
exceeded the job's maximum configured
run time.

 For more information, click the following link:
Event Type:      Error
Event Source:      Backup Exec
Event Category:      None
Event ID:      34114
Date:            7/19/2008
Time:            7:00:11 AM
User:            N/A
Computer:      ERP1
Description:
Backup Exec Alert: Job Cancellation
(Server: "ERP1") (Job: "Backup 0001") The job was automatically canceled because it
exceeded the job's maximum configured run time.
************************************************************************************************************
 Veritas Log file:

- <jobLogBeserver version="1.0">
- <jobDetail>
- <NodeCredential>
- <NodeCredentialDevice>
- <TagCredDevice>
- <![CDATA[ \\ERP1, C:
  ]]>
  </TagCredDevice>
- <TagCredStatus>
- <![CDATA[ Success
  ]]>
  </TagCredStatus>
  </NodeCredentialDevice>
- <NodeCredentialDevice>
- <TagCredDevice>
- <![CDATA[ \\ERP1, D:
  ]]>
  </TagCredDevice>
- <TagCredStatus>
- <![CDATA[ Success
  ]]>
  </TagCredStatus>
  </NodeCredentialDevice>
- <NodeCredentialDevice>
- <TagCredDevice>
- <![CDATA[ \\ERP1, Shadow?Copy?Components
  ]]>
  </TagCredDevice>
- <TagCredStatus>
- <![CDATA[ Success
  ]]>
  </TagCredStatus>
  </NodeCredentialDevice>
- <NodeCredentialDevice>
- <TagCredDevice>
- <![CDATA[ \\ERP1, \\ERP1\<Utility Partition>
  ]]>
  </TagCredDevice>
- <TagCredStatus>
- <![CDATA[ Success
  ]]>
  </TagCredStatus>
  </NodeCredentialDevice>
  </NodeCredential>
- <NodeTapeCapacity>
- <NodeTapeDevice>
- <TagTapeCapDevice>
- <![CDATA[
  ]]>
  </TagTapeCapDevice>
- <TagTapeCapKBonlineAppend>
- <![CDATA[
  ]]>
  </TagTapeCapKBonlineAppend>
- <TagTapeCapKBonlineOverwrite>
- <![CDATA[
  ]]>
  </TagTapeCapKBonlineOverwrite>
- <TagTapeCapKBTotalAppend>
- <![CDATA[
  ]]>
  </TagTapeCapKBTotalAppend>
- <TagTapeCapKBTotalOverwrite>
- <![CDATA[
  ]]>
  </TagTapeCapKBTotalOverwrite>
- <TagTapeCapstatus>
- <![CDATA[ Not requested.
  ]]>
  </TagTapeCapstatus>
  </NodeTapeDevice>
- <TagTapeCapacityMisc>
- <![CDATA[
  ]]>
  </TagTapeCapacityMisc>
  </NodeTapeCapacity>
- <NodeMediaCheck>
- <TagMediaCheckOnline>
- <![CDATA[ Insufficient online or nearline media is available to start job.
  ]]>
  </TagMediaCheckOnline>
- <TagMediaCheckOverwrite>
- <![CDATA[ There is no media online or nearline that can be overwritten or the job has been marked append/terminate.
  ]]>
  </TagMediaCheckOverwrite>
- <TagMediaCheckStatus>
- <![CDATA[ Failed
  ]]>
  </TagMediaCheckStatus>
  </NodeMediaCheck>
- <TagBackupJobname>
- <![CDATA[ Backup 0001
  ]]>
  </TagBackupJobname>
- <TagTRJobstatus>
- <![CDATA[ Fail
  ]]>
  </TagTRJobstatus>
- <TagMediaProtection>
- <![CDATA[ Overwrite
  ]]>
  </TagMediaProtection>
- <TagTargetDevice>
- <![CDATA[ All Drives (ERP1)
  ]]>
  </TagTargetDevice>
- <TagTargetMediaSet>
- <![CDATA[ Media Set 1
  ]]>
  </TagTargetMediaSet>
- <TagJobKBytesToProtect>
- <![CDATA[ 20,981,895,168
  ]]>
  </TagJobKBytesToProtect>
  </jobDetail>
- <jobSummary>
- <jobServer>
- <![CDATA[ ERP1
  ]]>
  </jobServer>
- <jobName>
- <![CDATA[ TestRun 0013
  ]]>
  </jobName>
- <jobLogFileName>
- <![CDATA[ C:\Program Files\VERITAS\Backup Exec\NT\Data\BEX02332.xml
  ]]>
  </jobLogFileName>
- <jobDeviceName>
- <![CDATA[
  ]]>
  </jobDeviceName>
  </jobSummary>
- <status>
- <completeStatus>
- <![CDATA[ 6
  ]]>
  </completeStatus>
- <timeStart>
- <![CDATA[ Monday, July 21, 2008 10:32:34 AM
  ]]>
  </timeStart>
- <timeEnd>
- <![CDATA[ Monday, July 21, 2008 10:32:48 AM
  ]]>
  </timeEnd>
- <errorDescription>
- <![CDATA[ Final error: 0xa0008703 - Job failed running its test run. See logfile for details.

  ]]>
  </errorDescription>
- <errorCategory>
- <![CDATA[ Final error category: Job Errors
  ]]>
  </errorCategory>
  </status>
  </jobLogBeserver>
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