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Cant backup to tape

i have symanteq Backup Exec 12 installed on server 2008 STD 32 bit
i cant backup eny thing to tape - I have new HP MSL2024
i can backup to disk with no problems but when i try to backup to the MSL2024 i get this error after a while:
Job ended: ÙÕÝ ×ÞÙéÙ 14 ÐÕÒÕáØ 2008 at 20:27:27
Completed status: Failed
Final error: 0xe00084f4 - An unknown error has occurred.
Final error category: System Errors

For additional information regarding this error refer to link V-79-57344-34036

Backup- D: DATAAn unknown error occurred on device "HP 1".
V-79-57344-34036 - An unknown error has occurred.
A selection on device Shadow?Copy?Components was skipped because of previous errors with the job.

Glenn Abelson

Can you backup to tape with NTBackup?

YuvalGershy

ASKER

there is no more ntbackup at server 2008!!
and the new app "server backup" not supporting tape backup

Randy_Bojangles

First thing si have you done a Live Update and got BE to the latest build - there's a service pack out for it

Asuuming that you have and this is still occurring then I'd look at hardware next - could be miscommunication with the library

Do you have another SCSI card / cable / server that you could test the kit out on one by one to see if you can eliminate errors?

ASKER CERTIFIED SOLUTION

Glenn Abelson

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GWitek

Did it work before or is this a new install?

YuvalGershy

ASKER

it wad scsi controler problem

DennisPost

Hi YuvalGershy,

I have been trying to resolve a similar issue (Same error) on 2003 server with Backup Exec 12. Every day I get to try something new, but am running out of options.

Could you please elaborate on the Accepted answer.
Whcih piece of hardware was giving you problems, how did you find it and how did you fix it?

Thanks.