Question

Veritas Exec 10 Error opening JOB LOG in html format for specific Backup Job

Asked by: moisesperez

We are running Symantec Veritas Exec 10.
We have 4 different backup jobs, 3 of them after completing are able to successfully generate JOB Logs and Show JOB history in HTML, but one of them throws an error message when generating JOB LOG only. JOB History shows fine in HTML.


ERROR:
One or more errors were encoutered converting the job log into a web page display.
The Job log will be displayed in text mode. System Error: -529697949,   705375: C:\Program Files\VERITAS\Backup Exec\NT\Data\BEX_THEMATRIX_02250.xml

When i try to Click Save As, the file can be saved as HTML but it does not contain any information.
the file name looks like this, the digits change for each day. log1650_f5626f78-03a0-4620-b757-14f41ca843a5

Things i tried to fix it:
1. Restarting all Veritas services
2. Restarting all SQL services responsible for managing Veritas Backup
3. Logging off and loggin on to the server itself.

I also modified Veritas Database Maintenance Options
v Enable Backup Exec database maintenance
Perform database maintanance at 3:00:00AM
Delete Expired data
Number of days to keep data before deleting it from Backup Exec Database:
JOB HISTORY: 180
JOB LOGS: 180
ALERT HISTORY: 7
REPORTS: 60
AUDIT LOGS: 120
v Perform database consistency check
v Optimize database size
v Save contents of database to the Backup Exec data directory

Didn't help as well.
Please HELP
I am attaching two screen shots of the cofiguration and error message itself.

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Expert Comment

by: townsmaPosted on 2008-09-04 at 05:50:17ID: 22386615

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Expert Comment

by: moisesperezPosted on 2008-10-08 at 12:53:48ID: 22672626

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by: townsmaPosted on 2008-10-08 at 17:12:30ID: 22674559

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Expert Comment

by: moisesperezPosted on 2008-10-10 at 08:06:24ID: 22687504

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Accepted Solution

by: townsmaPosted on 2008-10-10 at 20:06:56ID: 22692444

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